Vinod Singh

Objectives :-

I am seeking a position to utilize my skills & abilities in the Information Technology industry that offers professional growth while being resourceful, innovative and flexible and which recognizes each individual’s need to grow professionally.

• Professional expertise in independently configuring and customizing SAP R/3 SD Module.
• Understanding of the Business Processes.
• Having knowledge on R/3 Environment and Configuration of Customer Requirement and also expertise in problem solving at most deliver the Customer Specification.
• Sales Process: Creating and Controlling Business Process in IMG.
• Creation of enterprise structure and its assignment in SD Module.
• Creating and maintaining Master Data like Customer Master,Material Master and Customer Material information record.
• Configuration of various sales document types including inquiry,quotation,cash sales,rush order,credit process,debit process,return process,consignment stock process,invoice correction.
• Determination of shipping point,item category,schedule line category,pricing procedure.
• Pricing using condition technique,access sequence,pricing procedure,account determination,output determination,free goods,condition exclusion,condition supplement,pricing agreement,discount and fright.
• Billing including order related invoice,delivery related invoice,Proforma invoice(order related, delivery related),credit memo,debit memo,credit for return,down payment request,cash sales billing,invoice list,to cancel invoice,cancel credit memo,cancel cash sale,cancel invoice list,invoice split,billing plan(milestone,periodic billing).
• SD module customized to integration with FI module for right account assignment.
• Rush orders,Cash sales,Quantity contracts
• Having knowledge in the area of Logistics(LE) & Supply Chain: Delivery processing,Stock Transport Orders,Picking,Packing,Shipment Processing,Creation of condition records for forwarding agent,Creation of shipment document,creation of shipment cost document,invoice receipt and verification,Billing.

• Custom table creation,Maintain table entries.
• Idocs processing and Monitoring,Port configuration,Partner profile configuration,Message type configuration,Distribution view creation.
• Workflow Monitoring and Log Analysing.
• BAPI Analyzing.
• BDC processing.
• Job monitoring and Job creation.

• Accuracy/Quality : Level 1 Escalation on Accuracy Issues, Responsible for End-to-End Accuracy of Order Entry.
• Production Floor Management : Responsible for achieving Order Entry within End-to-End SLA.
• Responsible for End-to-End Metrics – SOTAT, ensuring Orders are loaded & Cleaned with a 90% fill-rate of 1 Days, Analysis of Orders missed SOTAT & Action Plan.
• Customer Management : Level 1 Escalation Management of Order Entry, Daily Order Monitoring Calls to expedite End-to-End Order Experience.
• Preparing of weekly, monthly, quarterly business slides & reports.
• Generate Control Reports for Operation & Management Visibility.
• CAPA updating after RCA on External quality errors reported.
• Accountable for IPG SOTAT Analysis/Engagement – Monthly IPG Reviews with BU SPOC from VDO EMEA.
• Accountable for Order Fallout Resolution teams performance – Ensuring Order Fallouts are re- entered into HP Systems within SLA.
• Raising ticket for IT behalf entire EMEA
• SPOC for S4 HANA Testing
• Planing on high volume to make sure completing user EOD.
• Involving in new projects like ( HP2B tool , Automation , OMNI )
• Maintaining the attendance tracker, Extra working hours.

Achieved the best SOTAT 90% Fill-rate of – 0.0 Days for CEE NWE&UKI region.

Ensured untouched orders were zero or at least to minimal Contributed for metrics improvement Team.

Reduction in overall CEE NWE&UKI backlog by 50% & achieved the lowest backlog of < 15 orders for UKI.

Initiated, Designed & Deployed Control reports on “Day1 – 2 Aging”, Weekly Performance Monitoring & “Regional Health Card” reports across regions," Daily Volume & untouched report".

Handling reports which includes backlog reports and Daily Status Report.

SOTAT Analysis report, reporting the Sales Order TAT analysis to Front end Team.

Handling calls with front office and resolving the issue and preparing action plan, evaluate the performance of the team on weekly basis.

Training the new hire and conducting the assessment every quarter.

Updating and maintaining SOP to document all the process changes that were implemented

• Received the "Pinnacle" award for sense of accountability & making a difference in Q3 – FY21.
• Received customer appreciations & “Team award” for Q3 – FY19 and Q3 – FY23.
• Received recognition from "L2 & L3 – Directors" for outstanding support by working over many weekends in Simplify testing in Q1 – FY21.
• Received the "Paramount award" for making a difference in Q4 – FY19.
• Received the "Ace of initiative Award" for outstanding support & flexibility enabling to deliver business goals in Q1 – FY19.
• Received multiple recognitions from stakeholders for providing excellent support & quick action on day-to-day activities in FY20 & FY21.
• Received “STAR performer” award multiple times for demonstrated phenomenal performance with the best quality in transactions & also consistently meeting the goals in FY19 & FY20.

• Flexible and can adapt quickly to new working environments.
• Quick learner and hardworking and good team worker.
• Skills to provide technical support to the team.
• Good research & development skills.
• Ability to learn new technologies in short time.
• High level of patience and perseverance.

• Name : Vinod Singh T
• Father’s Nam : Tara Chandra singh
• Marital Status :Single
• Nationality : Indian
• Languages Known : English, Kannada, Hindi, Telugu, Tamil.
• Hobbies : Listening to music, Photography , Playing Cricket and Travelling.
• Res . Address : #403 Sri sai homes apartment yemlore. Landmark : Euro Kids school
• Bangalore -560037.
• Contact (Mob.) 7760420664

I hereby declare that all information furnished above is true to the best of my knowledge and belief.

Date : 

Place : Bangalore                                                                                                                                     Vinod Singh T