Skilled Product Owner with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 16 year career in Healthcare, Infrastructure, Banking and Insurance Domains
Overview
12
12
years of professional experience
3
3
Certificates
Work History
Product Owner/BSA/Test Architect
Equinix
San Francisco, California
04.2020 - Current
At Equinix, digital infrastructure is the source of competitive advantage
Digital leaders need one place to bring together and interconnect the foundational infrastructure to power success for them
The Digital Integration Hub is a program launched to simplify product integrations with IT systems for the Quote to Cash customer journey
Currently at Equinix with multifaceted roles and responsibilities of a Product Owner, Business Systems Analyst, Automation and Performance Lead as a part of the Agile Scrum Team
As a Business Systems Analyst & Product Owner:
Requirements elicitation for the as is state applications and defining user stories
Understand application architecture
Managing the DIH multi product backlog of DIH platform from IT for multiple products
Setting up milestones based on the Client and product requirements and ensure the vision is aligned
Constantly tracking the milestones and the development progress for each Sprint and aligning the expectations of the clients accordingly
Strategic platform design discussions with the Development Architect to ensure it meets the requirements and current state
Acting as primary liaison with other product owners during the course of integration with upstream and downstream systems
Evaluating product progress at each iteration and also setting up retrospective meetings for better planning
Evaluating risks and providing mitigation plans during the course of application development and delivery
Facilitate Stakeholder application demos to the ensure requirements are developed accurately
As a Test Architect:
Designing Automation and Performance test strategies for multiple testing projects
Designing end to end Test scenarios in various working sessions with SFDC for DIH
Developing Automation scripts and tests using Selenium tool with demo-able artifacts
Developing Performance test scripts and running Load, Soak test to capture Performance KPIs and Server issues
SME support and training for onboarding resources to Automation frameworks and Application performance KPIs
Working on Seamless integration of Test scripts using GIT, Maven and Jenkins
Aiming at establishing an automation and performance test center of excellence, that encompasses developing framework, test plans, provide trainings for Automation.
Performance Test Lead
Kaiser Permanente Health Care, QMS, Pleasanton
San Francisco, California
06.2018 - 12.2019
Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of its members and the communities it serves
Quality Management Services is a group specialized in Testing Services for different projects which include Manual, Automation and Performance Testing for Web, Database and Citrix based Applications
As a Performance Test Lead, gathered requirements for 3 projects, created Test Plan and scripts in VUGen, coordinated with project teams to run Load, Volume and Endurance tests using Load Runner
Created bash shell scripts for executing Load tests in Linux servers for mobile application using Realm database
Created Node Js scripts for testing Realm functionality of authentication and synchronization of data between mobile clients and server
Simulated multiple requests to the server using Jmeter and SOAP UI for Search API testing
Monitored server behavior for Bluemix hosts during Load tests using Dynatrace and Splunk tools
Did API Level testing for webservices, enhanced the Test harness and developed Test suites for Redis platform using Load runner
Extensively coordinated with the Engineering team/Product team/QA team to discuss challenging issues/bugs/features faced while testing the product
Supported weekend systems upgrades: provided technical support and knowledge of system availability times; in need of back outs, would set up conference calls to engage technical resources to coordinate action plan
Performed disaster recovery tests to ensure system availability and functionality
Supported team effort in addressing UNIX and Windows server issues
Assisted in streamlining processes to reduce and make daily workload more efficient
Participated in daily, weekly and monthly status meeting
Prepared Weekly Status reports and Monthly status reports
Participated in Regular Client meetings to keep the client updated of the project status
Prepared the Defect Status report and Root Cause analysis for the various defects
Test Lead
Cigna Insurance
Philadelphia, Pennsylvania
10.2015 - 01.2016
Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security
SSGQA is a group specialized in Testing Services for different projects which include Web Application Testing, Database Testing, Performance and Automation Testing
Participate in the Business walkthrough for Business and Technical Requirements
Preparing the Test Plan and Estimates for Manual, Automation and Performance Testing
Involved in Test Data preparation and management activities
Providing status updates and metrics to client management
Involved in planning and organizing the Test execution and Defect management
Providing SME/triage support on opened defects to Development team
Involved in coordinating with the offshore team on the daily task and providing support for their daily deliverables
Involved in day to day calls on various issues/open clarifications with Onshore and other Client vendor team
Preparing Test Cases, Test Scripts as needed
Doing the peer review and providing the SME support in Business and Technical front
Project Test Manager & Performance Test Lead
Merck Pharmaceuticals
, New Jersey
08.2013 - 09.2015
Merck has an enduring commitment to develop vaccines and medicines that address the world’s most devastating infectious diseases
Service Validation & Testing is a group specialized in Testing Services for different projects which include Web Application Testing, Database Testing, Performance and Automation Testing
As a Project Test Manager, created test plans based on functional specification and requirements for different phases of the project
Created test cases and Traceability matrix for various functionalities of the application
Executing test cases in Quality Center for various functionalities
Received various appreciations from the client and senior executives of the organization for the excellent work done
Participated in daily, weekly and monthly status meeting
Prepared Weekly Status reports and Monthly status reports
Participated in Regular Client meetings to keep the client updated of the project status
Prepared the Defect Status report and Root Cause analysis for the various defects
Responsible for collecting requirements, preparing scripts in VUGen, executing the scenarios in Loadrunner Controller, working with the Dev team to resolve apparent issues and then publish the results
With the release of every application, there is extensive testing and analysis to resolve any bottlenecks, or degradations compared to previous releases
The testing tool being used is Loadrunner with various protocols
For monitoring we have extensive use of Sitescope & Perfmon
Additionally I was also involved in the creation of a standard result template for use across projects.
Project Test Manager/Performance Center Lead & Administrator
Bristol Myers Squibb Pharmaceuticals, Nassau
Princeton, New Jersey
03.2010 - 07.2013
BMS is a pharmaceutical company manufacturing drugs to cure cancer, BP and other heart diseases
Testing Shared Services is a group specialized in Testing Services for different projects which include Web Application Testing, Database Testing, Performance and Automation Testing
Co-ordinated with the Architect and development team in design and development of the application based on Business requirements
Prepared Test plan and participated in designing automation framework for UFT automation of regression test scripts
Created test scripts using UFT for SAP regression suite
Created test scripts using Selenium IDE for front end scripts (record and playback)
Worked on manual test scripts for integration between two end systems using Webmethods for data transformation
Gathered requirements for various projects, created Test Plans scripts in VUGen, coordinated with project teams to run various tests in Load Runner Controller & Neoload
As a Performance Center Administrator, responsible for coordinating with the HP team to upgrade PC version, installing patches to ensure upgraded version is functional
As a Project Test Manager for several projects, created test plans based on functional specification and requirements for different phases of the project
Created test cases and Traceability matrix for various functionalities of the application
Executing test cases in ALM for various functionalities
Received various appreciations from the client and senior executives of the organization for the excellent work done
Participated in daily, weekly and monthly status meeting
Prepared Weekly Status reports and Monthly status reports
Participated in Regular Client meetings to keep the client updated of the project status
Prepared the Defect Status report and Root Cause analysis for the various defects
Performance Test Engineer
Royal Bank of Scotland
Bangalore
09.2009 - 01.2010
CDC Move project consists of different web applications which involve Global Trade Processing (GTP), Global Trade Finance (GTF)
GTP has different applications for different purposes like Imaging workflow, Reporting, Document generation and trade limits and also provides the customer user interface to update his/her trading details
All the trading details are updated in the system mainly shipping
Creating scripts for the critical functionalities of the application using Virtual User Generator
Execution of the scripts generated using Load Runner tool
Reporting for the scenarios run with a detailed comparison of the results with the base-lined results
Prepared Project Closure Report
Prepared the Performance Test Report to be submitted to the client
Participated in daily and weekly status meetings
Worked as a Configuration management anchor for the complete duration of the project.
Test Lead
Citizens Bank
Bhubaneswar
05.2009 - 08.2009
Money help project provides the functionality of various finance calculators used for a better investment
Citizens bank created this site for the sole purpose of providing extra information to its investors
Gathering functional requirements
Preparing test plan
Preparing test cases for various functionalities
Test execution of the test cases prepared
Raising defects regarding the functionality in QC
Defect Retesting
Regression Testing
Participated in daily and weekly status meetings.
Test Lead
AstraZeneca
Chennai
10.2008 - 12.2008
AstraZeneca is a pharmaceutical company and launched its intranet portal
This project dealt with the development of an intranet portal which is a web application and has the complete details of the Employees of the AstraZeneca Company
This also gives the data of the latest information and developments of the company meant only for the view of its employees
It also supports different blogs and news created by the user as well as the company newsletters
Creating test plans, test cases based on functional specification and requirements
Executing test cases with the knowledge shared and taking the bottom-line responsibility of the artifacts delivered
Worked as a Team Lead for the project
Received various appreciations from the client
Participated in daily, weekly and monthly status meeting
Prepared Weekly Status reports
Prepared the Defect Status report and the Root Cause Analysis.
Test Lead
International Netherlandian Groupe, ING
Bhubaneswar
10.2007 - 10.2008
PROSTAR is an image enhancement project
It is a web application which involves different phases like Scanning, Indexing, Processing and Storage
The policy documents which are in the form of hard copies are scanned into the system and then indexed based on the policy number of the documents
Then they are processed by various teams involved for different business areas
Processing involves the verification of various attributes present in the document
In case of incorrect information they are sent back for correction and re-scanning
Once verified the documents are stored in the optical storage area
Creating test plans, test cases based on functional specification and requirements
Executing test cases with the knowledge shared and taking the bottom-line responsibility of the artifacts delivered
Worked as a Team Lead for the project for 1.5 years
Received various appreciations from the client
Participated in daily, weekly and monthly status meeting
Prepared Weekly Status reports and Monthly status reports
Regular Client meetings to keep the client updated of the project status
Worked as the Configuration Controller of the project deliverables
Prepared the Defect Status report and the Root Cause Analysis
Performance Testing of the web application using Performance Center8.1
Test Engineer
North Western Mutual Insurance
Bhubaneswar
05.2007 - 09.2007
CSO Portfolio CSO Portfolio project involves the distribution of Commission to the Policy Agents in different locations for the policies sold to the customers
The Commissions to be given to the Policy agents are based on different criteria like the Amount, Location, Tenure and various other facts which give the percentage to be paid
Preparation of Test cases and Test scenario based on functional specification and requirements
Preparation of Product test plans
Reviewing the Test Cases
Performing high-level Regression Testing and System testing of the software
Executing the test cases, finding the bugs and report the defects Interacting with teams and guiding the teams for successful execution of the application
Participating in daily and weekly status meeting with the customer and reporting to onsite Test Leads.
Education
Bachelor of Engineering - Electrical & Electronics
ANITS, Andhra University
Skills
SKILLS SUMMARYundefined
Accomplishments
Supervised team of 7 staff members.
Documented and resolved Automation framework issues for API and UI applications which led to reduce cost for testing.
Resolved product issues through consumer testing as a part of User Acceptance testing.
Achieved Data Migration and transformation by supporting Integration platform changes the with accuracy and efficiency.
Software
ACCELQ, Selenium Java, UFT Automation
Performance Testing - Jmeter and Performance Center(Load runner)
JIRA & Confluence
TIBCO integration platform
Certification
SAFe Agile 5.0 Certified
Timeline
SAFe Agile 5.0 Certified
07-2022
Product Owner/BSA/Test Architect
Equinix
04.2020 - Current
Performance Test Lead
Kaiser Permanente Health Care, QMS, Pleasanton
06.2018 - 12.2019
Test Lead
Cigna Insurance
10.2015 - 01.2016
Project Test Manager & Performance Test Lead
Merck Pharmaceuticals
08.2013 - 09.2015
LOMA Certified
04-2010
ISTQB Certified
03-2010
Project Test Manager/Performance Center Lead & Administrator
Bristol Myers Squibb Pharmaceuticals, Nassau
03.2010 - 07.2013
Performance Test Engineer
Royal Bank of Scotland
09.2009 - 01.2010
Test Lead
Citizens Bank
05.2009 - 08.2009
Test Lead
AstraZeneca
10.2008 - 12.2008
Test Lead
International Netherlandian Groupe, ING
10.2007 - 10.2008
Test Engineer
North Western Mutual Insurance
05.2007 - 09.2007
Bachelor of Engineering - Electrical & Electronics