Vinodkumar Sivekulam
Irving
Summary
Experienced professional with 16+ years in Windows and Active Directory Administration, currently serving as an Infra Architect on Windows Active Directory at Cognizant Technologies Solutions Pvt. Ltd., Texas, USA. Skilled in project management, installation, maintenance, IT infrastructure development, and technical support. Consistently meets service level agreements (SLA), excels in client management, resource administration, and quality management. Mentoring skills enable knowledge sharing through comprehensive training programs. Quick learner who performs well under pressure and communicates effectively. Proficient in Microsoft Azure AD cloud services and Project Management. Strong understanding of ITIL process, Windows, and VMware. Team-based management style with excellent interpersonal and communication skills, acts as escalation gate for critical issue resolution.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Infra Architect
Cognizant Technologies Solutions Pvt. Ltd.
03.2021 - Current
- Providing the POC and implementation plan for new customer onboarding
- Creating High level and SNOW document for onboarding
- Working as a Delivery Lead with Major Client(s) working in the High-pressure profile
- Major Roles as the KT Lead is to understand the Customer Environment from the Production Engineering Team
- Involved in Preparation and management of SDEx reports on Operations management
- PKI and Inventory management
- FTE allocation and resource mapping as per client requirements
- Work and Fix the Hurdles in the Setup, before handing it over to Daily Operations (Run Team)
- Working on Escalation Management, when and where required offering the availability as the Delivery Lead 24x7
- Working on Problem Management, Change Management and Enterprise Support
- Acting as Delphi Transition Management Leader for both DXC and Delphi in house Team
- Acted as Ericsson Transition Management Leader for both Legacy HPE and Ericsson in-house Team
- The Project was successfully completed by October 2016 with 100% success rate
- Success Rate of 94.8% on all the Transitions completed so far
- Managing a Team of 16 Employees extending the support for almost 7 Customers under the Transitions and Operations
- Worked as Active Directory Engineer with major scope lying towards the Identity and Access Management related incidents, DNS / DHCP Management
- Disaster Recovery Planning and Implementation (Table-Top and Realtime)
- PowerShell scripting for automating AD Operational activities and health checks
- Domain Controllers – COP for Patch Compliance and Hardware issues
- E2E Testing and UAT requirements for Ericsson and Delphi Projects
- Reviewal and Acceptance of UAT for all Transitions of the Operations Team
- Virtualization Enhancement for migrating Domain Controllers on-premises to Azure and AWS Cloud VM
Senior Professional Service Delivery Coordinator
DXC Technologies Pvt. Ltd.
02.2020 - 03.2021
- Providing remote support for about 3000+ servers
- Providing the POC and implementation plan for new customer onboarding
- Creating High level and SNOW document for onboarding
- Giving 24
- 7 Proactive and Reactive Support to Production servers
- Managing and supporting Azure AD, WSUS, MS AD LDS, Quest Change Auditor for Active Directory, Quest Recovery Manager for Active Directory, Quest Migrations Manager, Hitachi Password Manager
- Administering Quest Active Roles Server end to end (including web based front end) which is heavily used by Service Desk & other teams as an Interface to Active Directory
- Provide the customer assistance with end-user support and training as required to deploy and support technologies
- Provide the customers IT staff with cross training on technologies
- Creating the scope of work and security level agreement document
- Installing and configuring AAD server in Azure AD
- Configuring SSO and MFA on Azure AD for enterprise applications
- Users and group creation and modification on Azure AD
- Configuring conditional access on Azure AD
- Pulling user audit logs and signing logs from Azure AD
- Automating tasks by designing & leveraging custom PowerShell scripts
- Building the servers Physical and Virtual, hardening and configuring the services as per the project requirements
- Dealt with Hardware vendors like HP & Dell, better understanding and practical hands on experience of PSP up-gradation for HP Servers
- Ensuring all the remote servers are accessible through ILO /RIB to ensure there is minimal dependency on onsite support
- Worked on the File, Print & DFS issues
- Co-coordinating with AV/ Database /application /network /firewall/ storage teams to get the issues fixed
- Managing the Virtual Guests using the RDP and VC centers
- Handling the Project assignments, currently handling the Domain Consolidation
- Good understanding and having practical hands on Incident, Problem and change management
Subject Matter Expert
IBM India Pvt. Ltd.
01.2016 - 01.2020
- Providing remote support for about 1000+ servers
- Giving 24
- 7 Proactive and Reactive Support to Production servers
- Managing and supporting MS AD LDS, Quest Change Auditor for Active Directory, Quest Recovery Manager for Active Directory, Quest Migrations Manager, Hitachi Password Manager and MS TMG
- Administering Quest Active Roles Server end to end (including web based front end) which is heavily used by Service Desk & other teams as an Interface to Active Directory
- Administering the KMS Server and ADFS 3.0
- Automating tasks by designing & leveraging custom PowerShell scripts
- Troubleshooting issues like RDP, server freeze, hang etc
- Building the servers Physical and Virtual, hardening and configuring the services as per the project requirements
- Dealt with Hardware vendors like HP & Dell, better understanding and practical hands on experience of PSP up-gradation for HP Servers
- Ensuring all the remote servers are accessible through ILO /RIB to ensure there is minimal dependency on onsite support
- Worked on the File, Print & DFS issues
- Co-coordinating with AV/ Database /application /network /firewall/ storage teams to get the issues fixed
- Managing the Virtual Guests using the RDP and VC centers
- Handling the Project assignments, currently handling the Domain Consolidation
- Good understanding and having practical hands on Incident, Problem and change management
System Engineer
CGI Pvt Ltd
04.2014 - 01.2016
- Providing remote support for about 4000+ servers
- Giving 24
- 7 Proactive and Reactive Support to Production servers
- Worked on the Active Directory issues: Site replication issues, Configuring the GPOs and Troubleshooting GPO related issues
- Decommission of Domain Controllers
- Configuring and maintaining the DNS & DHCP servers
- Implemented BitLocker encryption and AD RMS in the environment
- Troubleshooting issues like RDP, server freeze, hang etc
- Building the servers Physical and Virtual, hardening and configuring the services as per the project requirements
- Worked on alerts for Blade servers to ensure the server is in healthy state
- Dealt with Hardware vendors like HP & Dell, better understanding and practical hands on experience of PSP up-gradation for HP Servers
- Ensuring all the remote servers are accessible through ILO /RIB to ensure there is minimal dependency on onsite support
- Worked on the File, Print & DFS issues
- Administration of MS Failover Clustering
- Basic administration of MS Exchange
- Co-coordinating with AV/ Database /application /network /firewall/ storage teams to get the issues fixed
- Managing the Virtual Guests using the RDP and VC centers
- Involved in many CIPs to stabilize the infrastructure
- Handling the Project assignments, currently handling the Domain Consolidation
- Good understanding and having practical hands-on Incident, Problem and change management
Sr. Infrastructure Engineer
Mphasis Pvt. Ltd.
01.2011 - 04.2014
- Providing remote support for about 6000+ servers
- Giving 24
- 7 Proactive and Reactive Support to Production servers
- Good understanding and having practical hands-on Problem and change management
- Handling all major issues on Windows
- Troubleshooting issues like RDP, server freeze, hang etc
- Worked on alerts for Blade servers to ensure the server is in healthy state
- Deal with Hardware vendors like HP & Dell
- Better understanding and practical hands on PSP up-gradation for HP Servers
- Ensuring all the remote servers are accessible through ILO /RIB to ensure there is minimal dependency on onsite support
- Co-ordinate with AV teams for security related issues
- Worked on the Active Directory issues: Configuring the GPOs and Troubleshooting GPO related issues
- Site replication issues
- Decommission Domain Controllers
- Configuring and maintaining the DNS servers
- Basic administration of MS Clustering
- Provide on call support during weekends
- Co-coordinating with Database/ application/ network/ firewall/ storage teams to get the issues fixed
- Managing the Virtual Guests using the RDP and VC centers
- Good understanding on VMware infrastructure
- Involved in many CIPs to stabilize the infrastructure
- New server building, migrating servers and decommissioning migrated servers
IT Executive
Metro Cash and Carry India Pvt. Ltd.
04.2008 - 01.2011
- Handling the installation & troubleshooting of different operating systems like Windows 95/ 98, Windows NT 4.0, Windows 2000 and Windows XP
- Taking care of Security of the standardization Enterprise network
- Managing the installation, configuration and troubleshooting of servers, Printers, Desktops and others computer hardware on different platforms and different types of Hardware and Network related problems
- Configuring, maintaining and administering users, groups and deploying account and security policies, Planning and implementation of file systems, workgroups and domains
- Successfully handled the email administrator and Email configuration (MS Outlook & Outlook Express) & Troubleshooting
Education
Bachelor of Arts -
Sri Krishna Devaraya University
Bukkapatnam,Andhrapradesh, India01.2006
Skills
- Windows Active Directory
- Azure Active Directory
- Wintel Administration
- DNS
- DHCP
- WSUS
- AD LDS
- Group policy
- Quest Change Auditor for Active Directory
- Quest Recovery Manager for Active Directory
- Quest Migrations Manager
- Hitachi Password Manager
- Quest Active Roles Server
- PowerShell scripting
- GPO configuration
- Domain Controllers management
- AAD server installation
- Azure AD SSO configuration
- Azure AD MFA configuration
- Azure AD user management
- Azure AD conditional access
- Azure AD audit logs
- HLD & LLD Documentation
- RDP troubleshooting
- KMS Server administration
- ADFS 30 administration
- ADCS Management
- AD object restoration
- Active role system automation
- NPS (radius server) configuration
- VMware Vsphere Support
- Service Now
City Of Birth
Puttaparthi, India
Personal Information
- Date of Birth: 07/05/85
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Watching TV
- Playing Volleyball & Cricket
Certification
Azure 900
Azure 105
SC800
AWS associate architect
MCSE
ITIL 2.0
Timeline
Infra Architect
Cognizant Technologies Solutions Pvt. Ltd.
03.2021 - Current
Senior Professional Service Delivery Coordinator
DXC Technologies Pvt. Ltd.
02.2020 - 03.2021
Subject Matter Expert
IBM India Pvt. Ltd.
01.2016 - 01.2020
System Engineer
CGI Pvt Ltd
04.2014 - 01.2016
Sr. Infrastructure Engineer
Mphasis Pvt. Ltd.
01.2011 - 04.2014
IT Executive
Metro Cash and Carry India Pvt. Ltd.
04.2008 - 01.2011
Bachelor of Arts -
Sri Krishna Devaraya University
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