Vinson McClendon

Over 8 years of experience in the customer service field Over 5 years of managing and owning a limited liability company Over 2 years in the maintenance engineering field Almost 2 years in the banking and financial services Over 10 years in the automotive industry 4 years of automotive schooling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Track and Field, 2008, 2011
• Studied Automotive Technology, 2007, 2011

• CBRE, 851 boxwood road, wilm, DE, 09/2021, CURRENT, Maintenance Technician III/AMZN (DGI3), Repair/Maintain proper conveyor operation, Change out broken parts on conveyor or equipment inside of amazon facility, Completed daily, monthly, or quarterly work orders (PMs), Maintain amazon building ( I.E dock doors, lighting), Escort contractors on site to get various tasks completed, Helped Train CBRE technicians in Canada., Traveled to different sites to help Technicians when needed., Maintained a safe an organized work environment
• CBRE, 851 boxwood road, wilm, DE, 09/2021, CURRENT, Reliability Maintenance engineering PLANNER. /AMZN (ATL2), Travel to assist with site Launches and also Training newly hired RMEPs, Travel to sites to help get metrics to standards and to help promote growth of KPIs, Perform Daily and Weekly counts of parts in parts cages, Monitor inventory Health scores and make sure all data in EAM is correct, Order parts when stock is low or parts are needed for certain projects, Reach out to vendors and contractors to get quotes for parts or services needed, Run reports weekly on stock that may be at zero or below minimum required quantity, Request parts from other sites to save money onsite budget (STS opportunities), Make sure technicians are signing out parts and booking parts to work order to minimize any discrepancies, Utilize excel to create spread sheets to better help understand parts data and seek room for improvement, Manage purchase orders and make sure they aren’t over do, and they are being received in properly, Assist with new regional engineer training and understanding of job role, Maintained a safe an organized work environment, Train all new hires in CMMS role to get a better understanding of their job role
• McClendon’s Auto-Repair LLC, 13 Copper Dr, Wilmington, DE, 11/2018, CURRENT, Owner, Automotive Technician, Mobile automotive repair, Managing a shop financial budget, Network and gain clientele and create excellent customer service experiences for clients, Diagnose vehicle issues using various scan tools and diagnostics equipment, Ability to repair vehicles using hand tools and power tools, Ability to diagnose electrical failures using wiring diagrams, Test lights, and probes, Maintain proper appointment scheduling and invoices to clients, Using VIN numbers to properly order parts for vehicles, Maintain proper operations of a small business, Running a full automotive repair shop, Repairing Damaged vehicles for resale, Operating a full automotive shop keeping safety first in all aspects
• Capital One, Wilmington, DE, 02/2018, 05/2019, Customer Service Solutions, Receive inbound calls, Help customers with their checking and savings account issues, Educate customers about online banking as well as diagnose online banking issues, Maintain metrics such as schedule adherence, active call waiting, and talk time, Work with various software systems like Touch Point, Avaya, Sassy, Iris
• DLHcad LLC, Wilmington, DE, 07/2016, CURRENT, Estimator, sales, Drafting Designer, 1099 contractor, Ability to read shop drawings and submittals, Architectural building designs and trade designs, as well as fixtures and equipment for plumbing and mechanical equipment ETC., Taking a 3D or 2D design and exporting it into AutoCAD, Ability to take a 2D design and turn it into a 3D model using navis works or virtual reality equipment, Designing 2D plumbing and mechanical systems using AutoCAD, Ability to create plot drawings, Host weekly coordination meetings, Ability to use Navisworks to coordinate trades (duct, electrical, Plumbing, Mechanical, sprinkler), Ability to create a spool drawing as well as a Bill of Materials report, Estimated jobs for commercial building Based off a company formula, Efficient in sales and acquiring contracts and being placed on companies BIM list, Proficient in using programs such as Auto-Cad, Revit Design, Navis works, and VR design
• Christiana Care Health system, Wilmington, DE, 07/2014, 04/2018, Food and Nutrition, Put together a healthy meal for patients based upon a strict diet due to certain health risks, Transport meal carts to the proper floors, Take inventory of kitchen and storeroom, Unload trucks and put merchandise in proper area, Clean department, weekly and monthly cleaning assignments
• Discover Financial Services, Newcastle, DE, 01/2016, 07/2016, Customer Service (account manager), Receive inbound calls, Help solve cardholder issues with account and answer questions, Making sure I meet company metrics when it comes to scoring calls, Deliver excellent customer service
• Associates International, Wilmington, DE, 2014, 2016, Warehouse/ receiving supervisor/ inventory control, Unload paper truck and check in merchandise with purchase order, Check in Vendors and receive in packing slips, Take inventory of all merchandise in warehouse, Place truck orders for future orders based upon customer request, Ability to work a small printing press, Drop off deliveries, Back up delivery driver, Building facilities and maintenance
• Target, Newark, DE, 2010, 2014, Sales floor Team member, Guest service Team, Backroom Team, Replenish and restock sales floor, Take inventory of all merchandise in the backroom and salesfloor, Manage all backroom team members making sure they stay on task while maintaining the backroom, Train Target new hires, Manage front end of the store and check lanes, Provide excellent guest service