Summary
Overview
Work History
Education
Skills
Timeline
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Vinston Boyd

San Antonio,TX

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

26
26
years of professional experience

Work History

Manager (MA2)

Hertz
01.2023 - Current
  • Provide hands on training in sales, operations, customer service, finance, fleet and people management.
  • Work closely with major insurance providers customers to ensure rentals are available when an accident or vehicle loss has occurred.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Mortgage Loan Consultant

Wells Fargo
01.2022 - 01.2023
  • Originate ARM and fixed rate mortgages for home purchases, cash out refinancing.
  • Enhanced loan approval rates by diligently pre-qualifying mortgage applicants and accurately assessing their financial capabilities.
  • Provided exceptional customer service throughout the entire loan process, leading to increased referrals from satisfied clients.
  • Collaborated with underwriters and processors to expedite loan approvals, ensuring timely completion of all necessary steps.
  • Review and analyze loan transaction package for approval in accordance to Federal and Bank guidelines.

Manager (MA2)

Hertz Car Rental
09.2017 - 02.2019
  • Provide hands on training in sales, operations, customer service, finance, fleet and people management.
  • Work closely with major insurance providers customers to ensure rentals are available when an accident or vehicle loss has occurred.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by7 developing and executing strategic plans and performance metrics.

National Sales Supervisor

Nationwide Insurance Company
06.2008 - 08.2017
  • Manage a team of up to 20 Insurance agents who were responsible for writing quality insurance policies using frontline underwriting tools.
  • Make decisions using appropriate classification systems, rating plans, tiers, and selection standards.
  • Create team sales goals and award plans to drive performance.
  • Attended events, training seminars, and manufacturer product showcases.
  • Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.


77F/88M Motor Transport Operator

US Army
11.1998 - 02.2007
  • Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers.
  • Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures.
  • Achieved superior customer satisfaction ratings within the motor pool operations from both internal units as well as external clients requesting support services.
  • Boosted operational readiness by ensuring all required equipment was secured properly on vehicles before departure.

Education

High School Diploma -

Judson High School
Converse, TX
05.1996

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Operations Management
  • Cross-Functional Teamwork

Timeline

Manager (MA2)

Hertz
01.2023 - Current

Mortgage Loan Consultant

Wells Fargo
01.2022 - 01.2023

Manager (MA2)

Hertz Car Rental
09.2017 - 02.2019

National Sales Supervisor

Nationwide Insurance Company
06.2008 - 08.2017

77F/88M Motor Transport Operator

US Army
11.1998 - 02.2007

High School Diploma -

Judson High School

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Vinston Boyd