Viola Brewster
San Francisco,CA
Summary
Seeking a position where I can utilize my professional experience as well as potential growth within a company.
Overview
9
9
years of professional experience
Work History
CJP Trainee
Community Jobs Program Young Community Developers
12.2024 - Current
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Volunteer
UCSF Deliver Care Mobile Unit HCV Testing & Treatm
03.2024 - 02.2025
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Facilitated better healthcare access by volunteering at free clinics.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Event Planner
10.2020 - 06.2024
- Planned and coordinated events for 60-200 guests, handling all logistics from budgeting, scheduling, vendor management, and on-site execution.
- Developed customized event themes, overseeing décor, food, and beverage selections to ensure a personalized experience.
- Secured and negotiated contracts with venues, managing logistics such as seating arrangements, permits, and audiovisual needs.
- Managed events including weddings, birthdays, and baby showers, ensuring client satisfaction through clear communication.
Assistant Manager/Cashier/Sales
Café Madeleine
08.2016 - 04.2020
- Managed day-to-day operations of two café locations, ensuring smooth operations and high standards of customer service.
- Led hiring, training, and onboarding of staff, covering key areas such as POS operation, food prep, customer service, and opening/closing procedures.
- Oversaw inventory management, including ordering supplies and ensuring stock levels were consistently maintained.
- Ensured café readiness by preparing cash registers, food orders, and displays, as well as overseeing opening procedures such as prepping food, making coffee, and setting up dining areas.
- Delivered exceptional customer service and fostered positive employee relationships through effective communication and conflict resolution.
Education
Real Estate
Allied Real Estate School
San Francisco, CA12 ECE Units - Early Childhood Development
City College of San Francisco
San Francisco, CAAssociate Of Arts In General Education - Associate of Science Medical Assisting
Heald College
San Francisco, CASkills
- Organization
- Communication
- Data Entry
- Customer Service
- Inventory Management
- Problem Solving
- Scheduling
- Team Leadership
- Multitasking
Timeline
CJP Trainee
Community Jobs Program Young Community Developers
12.2024 - Current
Volunteer
UCSF Deliver Care Mobile Unit HCV Testing & Treatm
03.2024 - 02.2025
Event Planner
10.2020 - 06.2024
Assistant Manager/Cashier/Sales
Café Madeleine
08.2016 - 04.2020
Real Estate
Allied Real Estate School
12 ECE Units - Early Childhood Development
City College of San Francisco
Associate Of Arts In General Education - Associate of Science Medical Assisting
Heald College
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