Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Viola Conner

Hattiesburg,MS

Summary

Cashier with strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed in POS operations. Dedicated sales associate with three years of customer payment collection experience. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. When it comes to answering customers' questions and recording order information, professionalism is essential. Work areas have a history of being kept clean, neat, and professionally organized. High-energy and eager to contribute skills and experience to a new and challenging role. Pursuing a position with greater responsibilities and potential for advancement. Team-oriented, with a strong commitment to promoting a positive work and shopping environment. Capable of accurately taking order information and quickly serving customers. Dedicated to resolving problems, answering customer questions, and collecting payments. Upselling target items and providing positive customer experiences to increase loyalty and repeat business. Cash drawers were kept accurate and secure, with no losses and smooth payment processing. Professional who is outgoing and detail-oriented and has a track record of resourcefulness and dependability. Exceeding customer expectations to increase customer loyalty and retention is something I'm passionate about. Maintain transaction records, handle money, and update accounts in a timely manner. Employee who is self-motivated and has a flexible schedule and availability. By promoting current deals, we were able to increase sales. With customers and employees alike, he is extremely service-oriented and professional.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.

Overview

3
3
years of professional experience

Work History

Summer Camp Counselor

City of Gulfport
06.2022 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.

Customer Service Cashier

Walmart
11.2022 - 12.2024
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Educated customers about [Type] promotions to increase sales
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets
  • Checked customer prices and processed sales by scanning barcodes
  • Customers received directions and recommendations from me
  • Provided attentive and skilled assistance to all customer needs
  • Informed customers about the company's reward programs
  • Communicate with management in a clear and concise manner
  • Promptly and professionally responded to general inquiries from members, staff, and clients
  • Making sales referrals, cross-selling products, and introducing new ones are all things I do
  • Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
  • Addressed customer questions and concerns regarding products and services.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Built and maintained productive relationships with employees.
  • Welcomed customers, offering assistance to help find store items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Customer Service Cashier

Party City
09.2022 - 08.2023
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Addressed customer questions and concerns regarding products and services.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Welcomed customers, offering assistance to help find store items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Greeted customers and provided friendly customer service.
  • Offered customers carry-out service at completion of transaction.
  • Complied with all health and safety regulations while performing job duties.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Scanned items and checked pricing on cash register for accuracy.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Maintained accurate records of transactions using the point-of-sale system.

Education

Associate of Applied Science - Health Administration

University of Southern Mississippi
Hattiesburg, MS
05-2026

High School -

Harrison Central High School
Gulfport, MS
05.2022

Associate of Arts - Public Health Education

Mississippi Gulf Coast Community College
Perkinston, MS
05-2022

Skills

  • Computer literate
  • High volume transactions
  • Customer direction
  • Territory Sales Experience
  • Customer service
  • Sales
  • Customer needs assessment
  • Advertising
  • Outgoing and enthusiastic
  • Cleanliness
  • Customer relations
  • Good telephone etiquette
  • Sales expertise
  • Customer assistance
  • Business Development
  • Time management skills
  • Customer service excellence
  • Cash handling expertise
  • Product knowledge
  • Customer complaint resolution
  • Adaptability and flexibility
  • Telephone management
  • Cash handling
  • Customer inquiries
  • Payment collection
  • Customer satisfaction
  • Quality assurance
  • Conflict resolution
  • Calm demeanor
  • Strong numeracy
  • Reliability and punctuality
  • Attention to detail
  • Stress management
  • Time management
  • Customer focus
  • Positive and professional
  • Patience and composure
  • Cultural awareness
  • Guest services
  • Customer relationship management (CRM)
  • Phone etiquette
  • Product recommendations
  • Merchandise restocking
  • Cash management
  • Inventory management
  • Account management
  • Multitasking and organization
  • Up-selling techniques
  • Data entry proficiency
  • Refund handling
  • Retail merchandising
  • Zone
  • Zoning and stocking
  • RFID scanning
  • Positive attitude
  • Product labeling
  • Performance improvement
  • Shelf stocking
  • Shelf merchandising

Education and Training

true

Timeline

Customer Service Cashier

Walmart
11.2022 - 12.2024

Customer Service Cashier

Party City
09.2022 - 08.2023

Summer Camp Counselor

City of Gulfport
06.2022 - Current

Associate of Applied Science - Health Administration

University of Southern Mississippi

High School -

Harrison Central High School

Associate of Arts - Public Health Education

Mississippi Gulf Coast Community College
Viola Conner