Viola Jones
Rochester
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
HCR Home Care
02.2025 - Current
- Obtained my Home Health Aide certification.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Utilized universal precautions and infection control principles in all aspects of care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Documented vital statistics and coordinated with health care providers.
- Assisted with end-of-life care.
Personal Care Aide
ComForCare Health Care
10.2024 - 01.2025
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided hospice care to clients in need.
Environmental Services Housekeeper
Elderwood Assisted Living
09.2024 - 11.2024
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to residents, families, and medical staff.
- Cleaned and disinfected residents homes, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Personal Care Aide
Nurse Core Home Health
05.2023 - 11.2024
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided hospice care to clients in need.
Machine Operator and Packaging Associate
Unither Pharmaceuticals
05.2023 - 09.2024
- Perform in-processing audits and inspections of the packaging rooms and products throughout packaging process
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Assembler/Machine Operator
Express Employment Professionals/ Custom molding and solutions
10.2022 - 05.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
- Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
- Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
- Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
- Reduced material waste by closely monitoring raw materials during the injection molding process.
- Increased overall productivity through continuous improvement initiatives and implementation of best practices in machine operation.
- Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.
Personal Care Aide
Aveanna Home Health Care
12.2020 - 01.2023
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided hospice care to clients in need.
Assembler/Machine Operator
Masis Staffing/ IMCO
02.2022 - 06.2022
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
- Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
- Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
- Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
- Reduced material waste by closely monitoring raw materials during the injection molding process.
- Increased overall productivity through continuous improvement initiatives and implementation of best practices in machine operation.
- Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.
Plastic Injection Molding Machine Operator
Manpower/ Alliance Plastic and Precision
11.2021 - 02.2022
- Maintained high product quality with thorough inspections and routine maintenance of injection molding machines.
- Consistently met or exceeded production targets by efficiently operating plastic injection molding machines according to established procedures.
- Adapted quickly to new technologies introduced into the workplace, demonstrating proficiency in utilizing these tools for enhanced job performance.
- Minimized defects in finished products through close attention to detail during the molding process and prompt identification of potential issues.
- Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
- Reduced material waste by closely monitoring raw materials during the injection molding process.
- Increased overall productivity through continuous improvement initiatives and implementation of best practices in machine operation.
- Contributed to a safe work environment by strictly adhering to safety protocols and procedures within the workstation area.
CDPAP & Hospice Aide
Horizon Home Health & Hospice Care
08.2019 - 09.2021
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided hospice care to clients in need.
Personal Care Aide
All Metro Health Care Agency
05.2020 - 12.2020
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provide hospice care to clients in needed.
Personal Care Aide
Venture Forth
01.2020 - 05.2020
- Obtained my Personal Care Aide certification.
- Assisted clients with daily living activities for increased comfort and quality of life.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Cashier/Pharmacy Technician
CVS Pharmacy
11.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Housekeeping Room Attendant
Best Western Hotels & Resorts
05.2013 - 11.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Education
High School Diploma -
Thomas Jefferson High School
Rochester, NY06.2012
Skills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
- Data Entry
- Active Listening
- Multitasking Abilities
- Vital signs monitoring
Certification
PCA - Personal Care Aide
HHA-Home Health Aide
Professional References
- Stephenine Davis, Lead Line Leader, Unither Pharmaceuticals, 585-754-8680
- Coleen Jazioro, Nurse, Aveanna HHC, 716-880-6466
- Latoya Cotton, Supervisor, Best Western Hotel, 585-350-9228
- Courtney Doyle, Masis Staffing, 585-296-1100
- Christine Flannery, Supervisor, CVS Pharmacy, 585-481-3228
Timeline
Home Health Aide
HCR Home Care
02.2025 - Current
Personal Care Aide
ComForCare Health Care
10.2024 - 01.2025
Environmental Services Housekeeper
Elderwood Assisted Living
09.2024 - 11.2024
Personal Care Aide
Nurse Core Home Health
05.2023 - 11.2024
Machine Operator and Packaging Associate
Unither Pharmaceuticals
05.2023 - 09.2024
Assembler/Machine Operator
Express Employment Professionals/ Custom molding and solutions
10.2022 - 05.2023
Assembler/Machine Operator
Masis Staffing/ IMCO
02.2022 - 06.2022
Plastic Injection Molding Machine Operator
Manpower/ Alliance Plastic and Precision
11.2021 - 02.2022
Personal Care Aide
Aveanna Home Health Care
12.2020 - 01.2023
Personal Care Aide
All Metro Health Care Agency
05.2020 - 12.2020
Personal Care Aide
Venture Forth
01.2020 - 05.2020
CDPAP & Hospice Aide
Horizon Home Health & Hospice Care
08.2019 - 09.2021
Cashier/Pharmacy Technician
CVS Pharmacy
11.2017 - 03.2019
Housekeeping Room Attendant
Best Western Hotels & Resorts
05.2013 - 11.2017
PCA - Personal Care Aide
HHA-Home Health Aide
High School Diploma -
Thomas Jefferson High School
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