Virginia Martinez
Houston,TX
Summary
Flexible and organized professional with over 25years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Hardworking restaurant manager with many years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
18
18
years of professional experience
Work History
General Manager
Mexican Restaurant Inc.
Houston, TX
01.2014 - 01.2025
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Scheduled staff shifts and monitored labor costs.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Recruited, trained, and supervised staff members.
Assistant General Manager
Mexican Restaurant Inc.
Houston, TX
01.2007 - 01.2011
- Managed daily operations of the store, including scheduling and supervising staff.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Oversaw payroll preparation and administration for staff.
Education
Available Upon Request
Skills
- Restaurant operations management
- Cost control
- Service standards
- Guest experience oversight
- Staff management
- Customer service best practices
- Organization and prioritization
- Passion for customer satisfaction
Timeline
General Manager
Mexican Restaurant Inc.
01.2014 - 01.2025
Assistant General Manager
Mexican Restaurant Inc.
01.2007 - 01.2011
Available Upon Request
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