Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viola Nhapi

Nampa,Idaho

Summary

Licensed Professional Counselor with proven ability to provide evidence based, ethical treatment to help individuals overcome emotional and mental health issues. Known for achieving positive outcomes with diverse clients. Great problem solving abilities and being resilient when addressing challenges individually and in teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Licensed Professional Counselor

Kuna Counselling Center
Kuna, ID
03.2024 - Current
  • Conducted individual and group counseling sessions to address client needs and facilitate personal growth.
  • Developed treatment plans in collaboration with clients, ensuring alignment with therapeutic goals.
  • Utilized evidence-based practices to enhance client outcomes and promote mental health awareness.
  • Provided crisis intervention services, assessing risks and implementing safety protocols effectively.
  • Collaborated with multidisciplinary teams to coordinate care and improve service delivery for clients.
  • Mentored junior counselors, fostering professional development and enhancing team performance.
  • Analyzed client progress regularly, adjusting treatment approaches to maximize therapeutic effectiveness.
  • Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
  • Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
  • Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
  • Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
  • Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
  • Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.

Supervisor Psychiatric Care Technician

Center for Change Eating Disorder Treatment Center
Boise, ID
02.2021 - Current
  • Supervise Care of Partial Hospitalization Adolescent Patients
  • Supervise Care of Outpatient Adult female Patients
  • Oversee and Assist dietary teams, oversee/ assisting in the feeding of patients
  • Attend, report and chart on patient progress in treatment team, represent floor staff at treatment team

Graduate/Teaching Assistant & Psychology Clinic Trainee

Northwest Nazarene University
Nampa, ID
08.2022 - 12.2023
  • Collaborate with other teachers in making engaging learning materials for undergraduate students
  • Help students with learning differences and difficulties, answer questions for students during office hours and grading students assignments and exams
  • Diagnose and treat college students with psychiatric disorders per DSM-5TR standards
  • Writing psychotherapy reports- intake, progress, referrals etc.

Psychiatric Technician Level 4 National Certified Psychiatric Technician

Lifeways Hospital Boise
Boise, ID
07.2020 - 01.2021
  • Observations on patients
  • Charting on patient state and conducting inpatient groups
  • Reporting to treatment team and physicians
  • Assisting with patient physical at admission and discharge processes

Accessibility Facilitator

College of Idaho Department of Learning Support and Disabilities Services
Caldwell, ID
06.2019 - 04.2020
  • Advocating for resources to make the institution more accessible for people living with disabilities
  • Research on disability laws, history, and recent cases as well as accessible media
  • Workshops on life skills, academic skills, and time management
  • Advocating student needs to the professors and helping students transition from high school to college

Administrative Work Study

College of Idaho Department of Development
Caldwell, ID
10.2018 - 05.2019
  • Creating and maintaining databases using Microsoft Excel and Colleague
  • Updating athletics databases, alumni and donation communications

Executive Work Study Assistant

College of Idaho Office of the Co-Presidents
Caldwell, ID
10.2018 - 05.2019
  • Created and maintained databases using Microsoft Excel and Colleague
  • Worked independently to update the co-president’s calendar.
  • Communicated with guests and students via phone and email correspondence.
  • Organizing and coordinating student events; scheduled shared room reservations.

Intern – Pastoral Care

Higherlife Foundation
Harare, Zimbabwe
01.2014 - 01.2018
  • Visiting and assisting the homeless and orphaned children
  • Distributing self-help materials for Children’s homes and Senior’s Homes
  • Writing reports pertaining youth pastoral care
  • Leading children and youth group activities, counselling and team building activities.
  • Seasonal Volunteer

Education

PsyD - Clinical Psychology

Northwest Nazarene University
Nampa, ID

MACP - Clinical Psychology

Northwest Nazarene University
Nampa, ID

BA - Psychology With- Human Biology Human Services, Religion

The College of Idaho
Caldwell
05-2020

Skills

  • Software Proficiency: R Studio, Colleague, Excel, Word
  • Language Fluencies: English, Shona

Certification

  • LPC - Licensed Professional Counselor Idaho
  • Certified Psychiatric Technician

Languages

Shona
Native or Bilingual

Timeline

Licensed Professional Counselor

Kuna Counselling Center
03.2024 - Current

Graduate/Teaching Assistant & Psychology Clinic Trainee

Northwest Nazarene University
08.2022 - 12.2023

Supervisor Psychiatric Care Technician

Center for Change Eating Disorder Treatment Center
02.2021 - Current

Psychiatric Technician Level 4 National Certified Psychiatric Technician

Lifeways Hospital Boise
07.2020 - 01.2021

Accessibility Facilitator

College of Idaho Department of Learning Support and Disabilities Services
06.2019 - 04.2020

Administrative Work Study

College of Idaho Department of Development
10.2018 - 05.2019

Executive Work Study Assistant

College of Idaho Office of the Co-Presidents
10.2018 - 05.2019

Intern – Pastoral Care

Higherlife Foundation
01.2014 - 01.2018

MACP - Clinical Psychology

Northwest Nazarene University

PsyD - Clinical Psychology

Northwest Nazarene University

BA - Psychology With- Human Biology Human Services, Religion

The College of Idaho
Viola Nhapi