Summary
Overview
Work History
Education
Skills
Organization
Timeline
Generic

Violarda Walker

Louisville,KY

Summary

Dynamic leader with a proven track record at Unifi Service, winning Station of the Year 2022. Expert in operations management and technical recruiting, I excel in fast-paced environments, driving team performance and achieving operational excellence. Skilled in customer service and human resource management, I consistently exceed recruitment and retention goals.

Overview

21
21
years of professional experience

Work History

Station Manager

Unifi Service
01.2022 - Current
  • These are the job titles I held since I’ve been at Unifi: Administrative Assistant/Recruiter/Operations Agent
  • The Rewards I’ve received since being at SDF: Station of The Year for 2022, and Station Excellence Award for Q4
  • Reviews operational and financial reports to ensure station is meeting goals and objectives and takes corrective action as required
  • Conduct interviews via phone, in-person, and job fairs
  • Meet weekly quotas that pertain to conference calls and emails
  • Communicate regularly with all training persons and regional about each candidate and when they are starting onboarding process
  • Keep an open line of communication with all potential candidates on the entire process
  • Experience with all recruitment tools and databases
  • Determine if a candidate is the right person for the position by asking questions

Executive Assistant/H.R Admin Coord.

Louisville Metro Government
05.2016 - 12.2020
  • Organized and participated in projects within and with the community, maintained database records, and disseminates information for 6,000 employees
  • Provided staff support to task forces, advisory groups, committees, programs, and meeting minute taker
  • Heavy calendar and schedule management for director and three assistant directors; screen all calls
  • Coordinated the preparation and adoption of regulations, policies, and procedures
  • Sat in on grievances and mediations to make sure it complies with any of the 26 unions contracts
  • Distribute mail throughout the department, planned traveling arrangements, answer citizens emails, mail, and phone call
  • Provided technical assistance and instruction concerning department activities, projects and programs and to explain procedures and operations
  • Prepared timesheets and did payroll in PeopleSoft; process tuition reimbursements, verified verification of employment, and helped with the diversity and inclusion team
  • Copy on all emails to assist when needed; strong confidentiality
  • Created purchase orders and blanket releases to pay invoices through Oracle and Concur
  • Go over LEAP reports, place work orders, purchasing, and vendor relations

Associate Hiring Manager

Kroger
08.2015 - 05.2016
  • Performed staffing duties including recruiting, performing initial interviews, pre-employment drug screens, criminal background checks, conducted new hire orientation, and exit interviews
  • Knowledge of associate benefits and complied with all union contracts
  • Ensured department schedules were posted and in line with the budget each week in Kronos
  • Complied with OSHA regulations
  • Secured and maintained all employee records in accordance to company policies and governmental regulations
  • Conducted global price comparisons per division guidelines and processed product recalls
  • Assisted in the execution of store special events including fundraisers

Family Support Specialist II

Cabinet for Health & Family Services
06.2013 - 03.2015
  • Determined eligibility for public assistance or child support programs
  • Case decision on Food Stamp Benefits, Kynect, & KTap (monetary assistance program)
  • Assisted with cases that went to appeal/hearing board

Certified Nursing Assistant/Phlebotomist

Norton Clinical Agency
04.2011 - 04.2014
  • Traveled to different Norton hospital & medical facilities assisted the medical staff
  • Worked with Epic software
  • Drew blood, EKG, and performed other test that was required on patients

Program Assistant/Mental Health Worker

Our Lady of Peace
03.2008 - 08.2011
  • Provided a variety of clerical duties, medical claims, & insurance authorizations and verification
  • Assisted clinical staff with management of a safe therapeutic facility for all patients, staff, and visitors
  • Setup, maintenance and closure of client records, including all files needed for medical, Managed Care Organizations and therapist

Technical Support Rep. II/Lead

BA Merchant
10.2006 - 03.2008
  • Clients called for help to troubleshoot their credit card machines
  • Ability to complete multiple activities while utilizing excellent customer service skills
  • Demonstrate ability to communicate clearly in both written and oral

Regional Personnel Manager

American Body Company, Leggett & Platt
09.2003 - 09.2006
  • Supported multiple Managers/Directors/Executives
  • Benefits Administration/Filing court documents
  • Maintain office supplies as needed for the business unit
  • Assist with coordinating lunches for inspections, audits, or corporate meetings
  • Assist with travel arrangements (flight, hotel, and rental car)

Education

Bachelor of Science - Criminal Justice & Public Safety Degree

Sullivan University
Louisville, Kentucky
08.2012

Skills

  • Customer service
  • Technical support
  • Technical recruiting
  • Human resource management
  • Self-motivated
  • Adaptable
  • Fast paced environment
  • High energy
  • Initiative
  • Focus
  • Operating procedures
  • Staff scheduling
  • Production development
  • Budget development
  • Customer retention
  • Talent recruitment
  • Staff training and development
  • Work planning
  • Policy implementation
  • Team oversight
  • Operations management

Organization

  • Society for Human Resource Management
  • Notary Public, State of Kentucky

Timeline

Station Manager

Unifi Service
01.2022 - Current

Executive Assistant/H.R Admin Coord.

Louisville Metro Government
05.2016 - 12.2020

Associate Hiring Manager

Kroger
08.2015 - 05.2016

Family Support Specialist II

Cabinet for Health & Family Services
06.2013 - 03.2015

Certified Nursing Assistant/Phlebotomist

Norton Clinical Agency
04.2011 - 04.2014

Program Assistant/Mental Health Worker

Our Lady of Peace
03.2008 - 08.2011

Technical Support Rep. II/Lead

BA Merchant
10.2006 - 03.2008

Regional Personnel Manager

American Body Company, Leggett & Platt
09.2003 - 09.2006

Bachelor of Science - Criminal Justice & Public Safety Degree

Sullivan University

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Violarda Walker