Dependable and efficient server with a proven track record of delivering exceptional customer service in fast-paced environments. Skilled in multitasking, maintaining accuracy under pressure, and fostering a welcoming dining experience. Adept at handling large volumes, resolving guest concerns promptly, and supporting team efficiency. Committed to professionalism, cleanliness, and exceeding guest expectations.
- Maintained the cleanliness of the dining room throughout the shift by wiping down tables and chairs as needed.
- Performed closing duties such as restocking condiments, cleaning utensils, and counting cash drawer contents.
- Trained new employees on the basics of serving guests efficiently.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Monitored supply inventory, and rotated stock to maintain optimal freshness and reduce waste.
- Managed multiple tasks simultaneously while maintaining accuracy of orders placed.
- Collaborated with kitchen staff management to ensure seamless communication and efficient service.
- Delivered exceptional customer service by providing attentive and personalized service, while taking accurate orders, ensuring timely food and beverage delivery, and addressing customer needs promptly.
- Handled challenging customer situations with professionalism and empathy, resolving any issues to the satisfaction of both guests and management.
- Managed cash and credit card/POS transactions accurately and efficiently.