Violet Guzman
Berwyn,IL
Summary
Proven Food Service Worker with a track record of enhancing customer satisfaction at Jerk. Jamaican BBQ through expert multitasking and efficient order management. Skilled in maintaining high cleanliness standards and adept at cash handling, I significantly contributed to a positive dining atmosphere by fostering loyalty and repeat business. Demonstrates strong communication and sanitation skills, ensuring safety and quality.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Jerk. Jamaican Bbq
04.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Fostered positive dining atmosphere by offering exceptional customer service.
Food Service Worker
The Village Restaurant
05.2023 - 04.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Education
Institute of Health Sciences
Chicago, ILSkills
- Multitasking
- Cleaning and sanitation
- Order taking accuracy
- Food assembly
- Cash handling experience
- Dining area maintenance
- Kitchen equipment use
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker
Jerk. Jamaican Bbq
04.2024 - Current
Food Service Worker
The Village Restaurant
05.2023 - 04.2024
Institute of Health Sciences
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