Violet Hackett
Dallas,Texas
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
14
14
years of professional experience
Work History
Executive Administrative Assistant
SMU
01.2023 - Current
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Area Manager
Dr. Martens
06.2021 - 01.2023
- Conducted training sessions to educate store managers on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, developed targeted improvements and implement changes.
- Transformed underperforming managers into productive and profitable teams through action plans and hold team accountable.
Service and Engagement Leader
Target
06.2020 - 06.2021
- Mentored employees to help improve skills and enable team members to become peak performers.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to company.
Store manager
Aerie
05.2019 - 06.2020
- Managed store employees successfully in a fast paced environment through proactive communication and positive feedback
- Rotated merchandise and displays to feature new products/promotions
- Maximized sales and minimized shrinkage through excellent customer interactions and adherence to standard practices.
Store Manager/Trainer
Hot Topic
10.2016 - 05.2019
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Coached employees in product specifications, sales incentives, and selling techniques to increase customer satisfaction.
Area manager
Zumiez
11.2010 - 10.2016
- Generated a merchandise tool to report volume of all brands to execute proper brand placement for the store
- Managed the highest volume store in DFW including being the point person on training and development of store managers for five stores in the district
- Prepared and conducted district and company-wide meetings.
Education
Bachelor in Fashion Merchandise Marketing -
LIM College
01.2023
Associate in Fashion Merchandise Marketing -
Wade College
01.2012
Skills
- Service Engagement
- Executive Leadership
- Mentoring
- Recruiting
- Training
- Performance Evaluation
- Action Planning
- Expense Reporting
- Office Management
Timeline
Executive Administrative Assistant
SMU
01.2023 - Current
Area Manager
Dr. Martens
06.2021 - 01.2023
Service and Engagement Leader
Target
06.2020 - 06.2021
Store manager
Aerie
05.2019 - 06.2020
Store Manager/Trainer
Hot Topic
10.2016 - 05.2019
Area manager
Zumiez
11.2010 - 10.2016
Bachelor in Fashion Merchandise Marketing -
LIM College
Associate in Fashion Merchandise Marketing -
Wade College
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