Violet Hackett
Dallas
Summary
A driven and resourceful administrative professional with 13 years of experience assisting with work of high-achieving executives. Along with 5 years working directly with C-Level Executives including CFO and COO. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Executive Assistant
Public Storage
03.2025 - Current
- Managed executive calendars including the CFO, COO, VP of Operations, VP of Asset Management, and VP of Third Party, while scheduling meetings, appointments and coordinating travel arrangements to optimize their time.
- Organized and coordinated conferences and monthly meetings while supported the business and hospitality needs of corporate partners staff during meetings and company events.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used advanced software to prepare documents, reports, and presentations.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executive Administrative Assistant
SMU
01.2021 - 03.2025
- Maintained confidentiality when handling sensitive information, protecting university interests and privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, HR tasks including employee appreciation and hiring/onboarding process, and event planning; allowing departments to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Handled scheduling for the Dean and all 7 department's calendars and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for each departments review or action.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Area Manager
Dr. Martens
05.2019 - 01.2021
- Conducted training sessions to educate store managers on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, developed targeted improvements and implement changes.
- Transformed underperforming managers into productive and profitable teams through action plans and hold team accountable. Including promoting a total of 5 associates to management.
- Oversaw budget planning, strategy development, community outreach for organization.
Store Manager/Trainer
Hot Topic
10.2016 - 05.2019
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Coached employees in product specifications, sales incentives, and selling techniques to increase customer satisfaction.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Prepared annual budget, scheduled expenditures and analyzed variances.
Area Manager
Zumiez
11.2010 - 10.2016
- Generated a merchandise tool to report volume of all brands to execute proper brand placement for the store
- Managed the highest volume store in DFW including being the point person on training and development of store managers for five stores in the district
- Prepared and conducted district and company-wide meetings.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Store Manager and Area Manager of the year in 2015 and 2016
Education
BBA - Business Administration And Management
Southern Methodist University
01-2022
Associate of Arts - Merchandise Marketing
Wade College
01.2012
Skills
- Travel administration
- Meticulous attention to detail
- Administrative support
- Office management
- Financial services
- Calendar management
Timeline
Executive Assistant
Public Storage
03.2025 - Current
Executive Administrative Assistant
SMU
01.2021 - 03.2025
Area Manager
Dr. Martens
05.2019 - 01.2021
Store Manager/Trainer
Hot Topic
10.2016 - 05.2019
Area Manager
Zumiez
11.2010 - 10.2016
Associate of Arts - Merchandise Marketing
Wade College
BBA - Business Administration And Management
Southern Methodist University
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