Violet Johnson
CUTCHOGUE,New York
Summary
Proven to enhance safety and customer satisfaction, Leveraged strong communication and lifeguard certification at Cutchogue New Suffolk Park District. Skilled in water rescue techniques and emergency response, Effectively reduced incident response times, ensuring a secure and welcoming environment for all visitors. Practical lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
Work History
Lifeguard
Cutchogue New Suffolk Park District
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the beach and enforcing guidelines.
- Monitored the safety of guests in and around the beach
- Provided friendly customer service to guests and addressed concerns.
- Regularly practice swimming laps to maintain agility and lifeguard skills.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Maintained cleanliness and orderliness of beach area, contributing to pleasant visitor experience.
- Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.
- Reduced incident response times by implementing strategic patrol routes.
- Monitored water conditions to provide timely warnings about potential hazards.
- Coordinated with emergency services for swift evacuations during severe weather threats.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Earned Water Safety Instructor certification and managed beachfront safety.
Receptionist
Special Effects Spa and Tea Room
04.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Improved workflow by introducing more efficient document handling and organization practices.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
High School Diploma -
Stonybrook University
Stony Brook, NY05.2027
Skills
-Strong communicator
-Lifeguard certification
-Threat Assessment
-First Aid
-Physical Fitness
-Strong swimming ability
-CPR and AED Training
-Adaptability in Emergencies
-CPR Certified
-Team Bonding
-Emergency Response
-Water rescue techniques
Timeline
Lifeguard
Cutchogue New Suffolk Park District
05.2024 - Current
Receptionist
Special Effects Spa and Tea Room
04.2023 - 12.2024
High School Diploma -
Stonybrook University
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