Violet Mao

• Inspected facilities and living quarters to verify each met state and federal standards.
• Searched for contraband, weapons and drugs.
• Supported successful rehabilitation and counseling of inmates with education.
• Supervised recreation and outside activities of inmates to maintain order.

• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
• Routinely counted inmates and in response to potential security breaches.
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.

• Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.

• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed customers and helped determine their needs.

• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Pulled orders quickly to maintain demanding productivity goals.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Worked with customers to pack items according to specific desires and requirements.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Transported merchandise pallets to move in warehouse.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Inventory management:

Verifying stock levels, checking for damaged goods, and assessing the effectiveness of inventory control systems.

Visual merchandising:

Assessing the presentation of products, displays, and promotional materials to ensure they are visually appealing and effective.

Report generation:

Documenting findings, analyzing data, and providing recommendations for improvement

Usage of a 10 dial pad to accurately count merchandise for accurate sales count.

• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.