Violet Nunez
Olympia,WA
Summary
- Dynamic professional with over 3 years in retail management at Dollar Tree, excelling in customer service and team leadership. Proven ability to enhance operational efficiency collaborative .
- Detail-oriented and adaptable, skilled in critical thinking and task delegation, committed to achieving organizational goals and improving customer satisfaction.
- Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction.
- Enthusiastic paraeducator with experience assisting teachers and providing instruction to students. Monitors student progress and provides guidance and support to teachers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Paraeducator
North Thurston Public Schools
11.2023 - Current
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
- Administered tests and assessments to evaluate student progress and performance.
- Enforced rules and instructions to maintain discipline.
Assistant Store Manager
Dollar Tree
02.2021 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Medical Records Clerk/Front Desk Receptionist
Sanchez Medical Center
11.2017 - 05.2019
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
Assistant Manager
Mother's Nutritional Center
03.2013 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2009
Skills
- Detail-oriented professional with 3 years of experience in retail management
- 2 years of paraprofessional experience
- Skilled in critical thinking and teamwork
- Seeking to contribute to any type of employment
- Conversationally bilingual (spanish); adapt to core spanish at any occupation
- Highly motivated
- Adaptability and time management
- Customer service
- Team leadership
- Time management
- Task delegation
Certification
- Certified paraeducator
- Certified medical record clerk
Languages
Spanish
Professional Working
Timeline
Paraeducator
North Thurston Public Schools
11.2023 - Current
Assistant Store Manager
Dollar Tree
02.2021 - 03.2023
Medical Records Clerk/Front Desk Receptionist
Sanchez Medical Center
11.2017 - 05.2019
Assistant Manager
Mother's Nutritional Center
03.2013 - 01.2017
High School Diploma -
Paramount High School
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