Summary
Overview
Work History
Education
Skills
Timeline
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Violet Osong

Upper Marlboro,MD

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning, possessing the ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking, detail-oriented and passionate job seeker with strong organizational skills, ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Data Entry Clerk

Billtech Solutions
02.2018 - 11.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed workflow scheduling, data entry, and accuracy verification for large data projects.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Developed and maintained databases to store customer information.
  • Evaluated source documents to locate needed information.

Office Manager

Arcadia Production Suarl
03.2016 - 12.2017
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Shop Owner

Self-employed
10.2009 - 12.2015
  • Complied with legal requirements and set up surveillance measures to secure merchandise.
  • Completed store operational requirements by assigning tasks based upon strength, level of experience and expertise.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Coached, counseled and disciplined employees.
  • Prepared annual budgets and monitored financial objectives.

Office Manager

JD Trading Sarl
01.2005 - 12.2008
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Controlled finances to lower costs and keep business operating within budget.
  • Coordinated special projects and managed schedules.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Business Development Officer

Chede Food Processing LTD
03.2003 - 01.2005
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Generated new business with marketing initiatives and strategic plans.
  • Kept meticulous client notes and updated account information in company databases.
  • Delivered campaigns to solidify new client opportunities and generate new business.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Business Development Intern

Fako Transit And Shipping Company
01.1998 - 09.2002
  • Maintained client information and accounts in company databases.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Created reports and targeted lists to present to upper management.
  • Engaged with customers to build business relationships.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Contributed to event marketing, sales and brand promotion.
  • Recorded accurate and efficient records in customer database.

Education

Bachelor of Science - Gender Studies

University of Buea
Buea, Cameroon
12.1995

Skills

  • Database Management and maintenance
  • Proofreading, Data Review and Verification
  • Annual Evaluations
  • Report Analysis
  • Microsoft Office
  • Excellent communication, presentation, negotiation & writing skills
  • Administrative support, fleet management, logistics support & calendar management
  • Practical understanding of internal & external interaction via email, telephone & social media platforms
  • Possess an entrepreneurial spirit leading to growth & market differentiation with a fine record of generating new business

Timeline

Data Entry Clerk

Billtech Solutions
02.2018 - 11.2021

Office Manager

Arcadia Production Suarl
03.2016 - 12.2017

Shop Owner

Self-employed
10.2009 - 12.2015

Office Manager

JD Trading Sarl
01.2005 - 12.2008

Business Development Officer

Chede Food Processing LTD
03.2003 - 01.2005

Business Development Intern

Fako Transit And Shipping Company
01.1998 - 09.2002

Bachelor of Science - Gender Studies

University of Buea

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Violet Osong