Violet Pitcher
Salem,WI
Summary
Proven track record in delivering exceptional customer service and mastering power tool operation, demonstrated during my tenure at Pitcher Construction. Adept at enhancing client satisfaction and efficiently managing multiple tasks, I bring a strong work ethic and a team-oriented attitude to achieve and exceed project goals. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Construction Laborer
Pitcher Construction
04.2021 - Current
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
Cook
Luisa's Pizza
10.2020 - 04.2021
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Customer Service Desk Associate
Festival Foods
03.2019 - 10.2020
- Trained new associates in company policies and procedures, ensuring consistent quality of customer care.
- Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
- Reduced wait times by efficiently directing calls to appropriate departments for faster resolution.
- Demonstrated excellent multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.
Cashier
Festival Foods
06.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Scully's Silver Lake Grill
06.2017 - 03.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Associate of Applied Science - Associates
Gateway Technical College
Kenosha, WI12.2022
High School Diploma -
Wilmot Union High School
Wilmot, WI01.2020
Skills
- Team-oriented and dependable
- Basic Carpentry
- Power Tool Operation
- Cash Handling
- Food handling
- Strong multitasking
- Strong Work Ethic
- Exceptional customer service
- Attention to Detail
- Willingness to learn
- Heavy Lifting
Certification
National Society of Leadership and Success
Accomplishments
Member of the National Society of Leadership and Success with a college GPA of 3.28
Timeline
Construction Laborer
Pitcher Construction
04.2021 - Current
Cook
Luisa's Pizza
10.2020 - 04.2021
Customer Service Desk Associate
Festival Foods
03.2019 - 10.2020
Cashier
Festival Foods
06.2018 - 10.2020
Waitress
Scully's Silver Lake Grill
06.2017 - 03.2018
Associate of Applied Science - Associates
Gateway Technical College
High School Diploma -
Wilmot Union High School
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