Violet Rawl
Columbus
Summary
I am an experienced server and hospitality student with a record of excelling in luxury resorts as well as fast-paced dining environments. Some of my expertise includes upselling premium liquors and wines, providing professional and hospitable service for large parties, and consistently exceeding sales goals. Recognized for professionalism, attention to detail, and the ability to thrive swiftly in extremely high-pressure settings. I am excited and honored to be considered to contribute my service skills and dedication to guest satisfaction in a fine dining setting.
Overview
2
2
years of professional experience
Work History
Cocktail Waitress
The Avalon Grand Resort
Warren
06.2025 - 09.2025
- Maintained a high standard of professionalism and hospitality at The Avalon (#1 ranked resort in Ohio), ensuring a memorable luxury experience for both business ventures and vacationers.
- Kept up with extensive knowledge of liquors sold, provided personalized drink recommendations, and maintained high accuracy and efficiency within private parties and cabanas.
- Achieved consistently high liquor sales, even reaching over $2,000 in hours, while building rapport with guests and gaining numerous regulars through attentive service and upselling abilities.
- Adhered to proper alcohol standards and upheld a professional, clean appearance daily, while successfully managing 200+ seats in a fast-paced environment.
- Worked within the cigar lounge, encouraging cigar sales, pairing them with their recommended drinks, and ensuring the comfort and satisfaction of each attendant.
Food & Beverage Server
[Darden] Olive Garden
Heath
10.2024 - 05.2025
- Managed high-maintenance dining sections while keeping up with 'never-ending' menu items, such as soup, salad, pasta, and drink refills, constantly, with accuracy and speed.
- Kept the section spotless, and the tables clean and stocked with condiments in between tables, ensuring the full experience and enjoyment for the next customers.
- Memorized and explained in detail extensive on- and off-menu options, including wine pairings, seasonal dishes, and recommendations personalized to a T.
- Properly balanced very large parties while remaining attentive to smaller tables, always maintaining efficiency without compromising any guest experiences.
- Carried heavy trays throughout the restaurant professionally, taking care to announce when turning corners or walking behind someone.
- Completing extensive side work to maintain food safety, restocking, and organizing stations, rolling silverware, among others, to ensure all standards are met within the restaurant and run smoothly.
Pizza Cook & Lobby Worker
Pizza Joe's
Cortland
01.2024 - 07.2024
- Answered phones and communicated with customers, ensuring everyone was always happy.
- Managed inventory of pizza ingredients, minimizing waste, and optimizing cost efficiency.
- Maintained cleanliness and organization of the kitchen area, adhering to food safety standards.
- Operated pizza ovens and other cooking equipment effectively, maintaining optimal temperature levels.
- Handled customer inquiries regarding pizza ingredients, dietary restrictions, or special requests.
- Prepared and cooked a variety of pizzas, ensuring high quality and consistency in taste.
- Acted as a host, properly seating and checking in on those seated at the lobby tables.
Education
Some College (No Degree) - Psychology & Education
The Ohio State University
Columbus, OHSkills
- Calm and fast-acting in emergencies
- Hospitable customer service
- Liquor, wine, POS system knowledge
- CPR, AED, and first aid knowledge
- Multitasking
- Time management
- Conflict resolution
- Team player
Languages
English
Native/ Bilingual
Hebrew
Professional
References
References available upon request.
Timeline
Cocktail Waitress
The Avalon Grand Resort
06.2025 - 09.2025
Food & Beverage Server
[Darden] Olive Garden
10.2024 - 05.2025
Pizza Cook & Lobby Worker
Pizza Joe's
01.2024 - 07.2024
Some College (No Degree) - Psychology & Education
The Ohio State University