Violet Shields
Brimley,MI
Summary
Dedicated professional with experience at Adult Learning Systems, U.P, excelling in crisis management and relationship building. Proven ability to enhance client wellbeing through compassionate care and effective communication. Skilled in cash register operation and maintaining a positive, team-oriented environment, ensuring exceptional customer service and satisfaction.
Overview
5
5
years of professional experience
Work History
Direct Care Worker
Adult Learning Systems, U.P
03.2021 - 02.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Cashier, Waitress
Pizza Hut
06.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier, Waitress
Jacks Grub & Pub
03.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Host
Applebees
06.2020 - 09.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor Of Early Childhood Care And Education -
Bay Mills Community College
Brimley, MISkills
- Reliability and punctuality
- Meal preparation
- Relationship building
- Crisis management
- Problem-solving
- Friendly, positive attitude
- Quick learner
- Customer service
- Cleaning and sanitation
- Team oriented
- Cash register operation
Timeline
Cashier, Waitress
Pizza Hut
06.2023 - 10.2024
Cashier, Waitress
Jacks Grub & Pub
03.2022 - 03.2023
Direct Care Worker
Adult Learning Systems, U.P
03.2021 - 02.2025
Host
Applebees
06.2020 - 09.2020
Bachelor Of Early Childhood Care And Education -
Bay Mills Community College
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