Violet Surbida
Imperial,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Human Resources Administrative Assistant
Industrial Commercial Systems
01.2023 - 04.2023
- Front desk receptionist duties; managed incoming calls and visitors
- Managed ordering of all office supply inventory
- Organized HR department employee files
- Prepared and organized new hire onboarding packet to HR before orientation
- Assisted HR with the processing of terminations
- Supported HR Manager with various projects and tasks assigned
- Scheduled interviews as requested by the HR Manager
- Reviewed new hire forms to ensure all paperwork was completed accurately per state and federal regulations and entered I-9s into E-Verify
- Maintained strict confidentiality regarding payroll, benefits, and employee issues
- Completed employment verifications as needed
- Assisted the Accounting department with invoice entry into Sage Paperless
- Assisted VP of Sales with data entry of bid invites into CRM.
Administrative Assistant
Rhino Linings Corporation
06.2018 - 08.2022
- First contact and liaison with external and internal clients, including job candidates, domestic/international business clients, corporate employees, suppliers, Executive Suites building tenants, vendors
- Answered and directed incoming phone calls using a web-based call system
- Provided accounts receivables/payables support by assisting with the processing of daily bank deposits
- Prepared for monthly staff meetings consisting of agendas, organized and scheduled lunches, conferences, and appointments for the Human Resource Director and Executive Directors
- Managed the corporate office staff lounge appearance, oversaw office supply inventory corporate office orders, procured office supplies, and assisted with event planning/reservations
- Sorted and distributed all incoming mail, pickups/shipments, and maintained mailroom
- Managed all matters pertaining to the corporate front office appearance and utilities, including opening/closing front and back doors
- Adhered to all company safety standards and ISO requirements.
Office Manager
The Handy Pro Solutions
10.2015 - 06.2018
- Managed all matters pertaining to the office and provided customer service and administrative support to ensure efficient operation
- Scheduled and coordinated meetings and appointments
- Managed daily cash flows, and ensured compliance with accounting protocols
- Drafted documents such as correspondence, drafts, memos, business proposals, and emails
- Prepared, recorded, and proofread correspondence, invoices, reports, and relevant material
- Opened and sorted incoming regular and electronic mail and other material
- Purchased and maintained office supply inventory while adhering to the company budget
- Answered phone and electronic inquiries from existing/potential clients and forwarded messages/service requests to the owner
- Assisted in essential accounting duties AP and AR
- Completed operational requirements by scheduling and assigning leads.
Teller/Vault Teller
Sun Community Federal Credit Union
04.2007 - 10.2010
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for members.
- Processed member transactions promptly, minimizing wait times.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Executed wire transfers, stop payments and account transfers.
- Assisted members with account inquiries, resolving issues promptly and professionally.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Cross-sold credit cards, loans and other bank products.
- Assisted members with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Promoted a welcoming atmosphere in the branch by greeting members warmly upon arrival and addressing them by name when possible.
Education
High School Diploma -
Brawley Union High School
Associate of Science Degree -
Imperial Valley College
Skills
- Office Administration
- Corporate Compliance
- Human resources administration
- Resume Screening
- Inventory Management
- Interpersonal Communication
- Administrative Support
- Bookkeeping
- Office Organization
- Mail handling
- Maintaining files
- Team Player
- Microsoft Office and Docusign
- Prioritization
- Follow-up skills
- Filing
- Multi-Line Phone Systems
- Understanding Customer Needs
- CRM software proficiency
- Computer Skills
- Appointment Scheduling
- LiveChat Messaging
- Customer Data Confidentiality
- Document and Records Management
- CRM Software
- Customer Service
- Research
- Data Entry
- MS Office
- Drawer balancing
- Patience and Empathy
- Cash Handling
- Written and verbal communication
- Professional work Ethic and Integrity
- Reliable and Responsible
- Adaptable and Flexible
- Customer Transactions
- Cooperative Attitude
- Basic Mathematics
- Time management skills
Achievements And Awards
Rhino Linings Corporation Employee of the Month award
Languages
Spanish
Professional Working
Timeline
Human Resources Administrative Assistant
Industrial Commercial Systems
01.2023 - 04.2023
Administrative Assistant
Rhino Linings Corporation
06.2018 - 08.2022
Office Manager
The Handy Pro Solutions
10.2015 - 06.2018
Teller/Vault Teller
Sun Community Federal Credit Union
04.2007 - 10.2010
High School Diploma -
Brawley Union High School
Associate of Science Degree -
Imperial Valley College
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