Violeta Coogan
Sherman Oaks,CA
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Dynamic and results-oriented Legal Assistant with a proven track record at Arent Fox, adept in legal document preparation and client relations. Leveraged exceptional organizational efficiency and critical thinking to streamline case management processes, significantly enhancing client satisfaction. Skilled in Microsoft Office and known for meticulous attention to detail, consistently delivering high-quality support across diverse legal environments.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Property Manager
AJR Investment Group LLC
2009.11 - Current
- Managing 100 units with approximately 30 plus calls, emails and faxes daily.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Legal Assistant
AJR Investment Group LLC
2015.11 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Revised and finalized letters, briefs, and memos.
- Attended court hearings and depositions to take notes and document proceedings.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Legal Assistant
Meyers O'Hara
2011.02 - 2012.11
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enhanced legal document accuracy by meticulously reviewing and editing over 100 contracts and agreements.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as briefs, pleadings and appeals.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Private Adoption Case Worker/Bilingual Legal Assistant
AdoptHelp
2007.06 - 2009.09
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Collaborated with attorneys to develop strategies for each case.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Produced legal documents such as briefs, pleadings and appeals.
- Interviewed clients to obtain information relevant to cases.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Assisted in successful court proceedings through accurate bilingual interpretation services during trials and hearings.
- Ensured accurate legal documentation by drafting contracts, agreements, pleadings, motions, and other necessary paperwork.
- Fostered positive relationships with outside counsel, opposing counsel, and court personnel to enhance collaboration and streamline processes.
- Safeguarded confidential information by implementing secure file storage systems for sensitive client data.
Legal Assistant/Legal Secretary
Arent Fox
2004.06 - 2007.06
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Optimized document management processes, leading to quicker access to critical information during case preparation.
- Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enhanced attorney effectiveness by providing timely and accurate legal research and analysis.
- Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained efficient electronic filing system for easy access to critical documents and data.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining high level of accuracy.
- Created, indexed, and maintained client binders.
- Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
- Diligently edited legal correspondence for grammar and spelling.
Education
Legal Assistant Certificate - Law
UCLA Extension
Los Angeles, CA 2005.09 - 2006.05
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Calendar Management
- Document Preparation
- Client Communications/Relations
- Proofreading, Writing and editing
- Office Management
- Task Prioritization
- Exceptional telephone etiquette
- Organizational Efficiency
- Critical Thinking
- Customer Service
- Effective Multitasking
- Good Judgment and Decision Making
Languages
Spanish
Full Professional
Timeline
Legal Assistant
AJR Investment Group LLC
2015.11 - Current
Legal Assistant
Meyers O'Hara
2011.02 - 2012.11
Property Manager
AJR Investment Group LLC
2009.11 - Current
Private Adoption Case Worker/Bilingual Legal Assistant
AdoptHelp
2007.06 - 2009.09
Legal Assistant Certificate - Law
UCLA Extension
2005.09 - 2006.05
Legal Assistant/Legal Secretary
Arent Fox
2004.06 - 2007.06
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