Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Violeta Difo

BRONX,New York

Summary

Goal-oriented Pharmacy Assistant able to operate effectively in fast-paced, high-volume environments. Versatile pharmacy support professional adept at taking on any task. Excel in inventory management, merchandising and clerical support. Excellent organizational and prioritization strengths. Motivated Pharmacy Assistant offering expertise in customer service and pharmacy operations.

Overview

13
13
years of professional experience

Work History

Pharmacy Assistant/Cashier

145th St Pharmacy
New York, NY
05.2019 - 11.2020
  • Prepared medication labels with item name and quantity.
  • Met with customers and answered questions in friendly and knowledgeable way.
  • Opened incoming supplies and stocked in correct locations.
  • Performed clerical functions, including filing, copying and faxing.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Arranged retail products in pharmacy area according to merchandising planograms and end cap placement needs.
  • Helped pharmacy staff prepare medications and fill orders.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Answered customer questions regarding medication.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

CASHIER

D & D FOOD CORP
BRONX, NY
02.2015 - 12.2018
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Balance receipts and payments in cash registers.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Replenish foods at serving stations.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Order items needed to replenish supplies.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Add relishes and garnishes to food orders, according to instructions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

MANAGER ASST

MY DREAM TEAM
BRONX, NY
09.2007 - 01.2013
  • Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
  • Interview clients to determine what kinds of properties they are seeking.
  • Generate lists of properties that are compatible with buyers' needs and financial resources.
  • Contact property owners and advertise services to solicit property sales listings.
  • Coordinate appointments to show homes to prospective buyers.
  • Investigate clients' financial and credit status to determine eligibility for financing.
  • Solicit and compile listings of available rental properties.
  • Visit properties to assess them before showing them to clients.
  • Contact utility companies for service hookups to clients' property.

Cashier/Customer Service Associate

Jorge pharmacy
New York , NY
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

UASD (CURNE), SAN FRANCISCO DE MACORIS ENGLISH AS SECOND LANGUAGE -DIDACTIC -

1995

Skills

  • Quick learner
  • Works individual or as a team player
  • Adding machines
  • Advertisements
  • Balance
  • Calculators
  • Cash registers
  • Clarify
  • Consulting
  • Clients
  • Quick learner
  • Sales
  • Fluent Spanish
  • Team player
  • Labeling prescriptions
  • Ordering and stocking medications
  • Stocking inventory
  • Operating register
  • Supporting pharmacy operations
  • Organizing supplies
  • Using POS system
  • Resolving complaints
  • Accepting payments
  • Stocking shelves
  • Cash Handling

Languages

Speak fluent Spanish.

Timeline

Pharmacy Assistant/Cashier

145th St Pharmacy
05.2019 - 11.2020

CASHIER

D & D FOOD CORP
02.2015 - 12.2018

MANAGER ASST

MY DREAM TEAM
09.2007 - 01.2013

Cashier/Customer Service Associate

Jorge pharmacy

UASD (CURNE), SAN FRANCISCO DE MACORIS ENGLISH AS SECOND LANGUAGE -DIDACTIC -

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Violeta Difo