Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Violeta Hernandez

Thornton,CO

Summary

Patient-oriented Nurse with 2 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.

Overview

16
16
years of professional experience

Work History

Infusion Registered Nurse

Denver Arthritis Clinic
05.2022 - Current
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Educated family members and caregivers on patient care instructions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Receptionist

Denver Arthritis Clinic
10.2007 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected payments, processed transactions and updated relevant records.

Education

Bachelor of Science - Nursing

Colorado Christian University
Denver, CO
05.2022

Skills

  • Stress Management
  • Bilingual
  • Medication Dosage Calculation
  • Organizational Skills
  • Immunoglobulin Infusion
  • Professionalism
  • Critical Thinking
  • IV Therapy Administration

Languages

Spanish
Native or Bilingual

Timeline

Infusion Registered Nurse

Denver Arthritis Clinic
05.2022 - Current

Receptionist

Denver Arthritis Clinic
10.2007 - Current

Bachelor of Science - Nursing

Colorado Christian University

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Violeta Hernandez