Violeta Rios
Pasadena
Summary
My name is Violeta but everyone calls me Violet. It's a pleasure to meet you. I am now a widow and a mom of 3 beautiful kids. I've been a housewife the majority of my marriage, raising my kids and have had jobs here and there. One of our goals was to start our own business and with hard work and commitment, my beloved husband and I accomplished our dream. Sadly, he was in a horrific and deadly accident at work and is no longer with us. Without him, continuing the business was not an option for our family. We strived for a long time and I believe that shows how dedicated I am to be able to achieve what we had planned. I’m strong willed and I can accommodate to any circumstance. I appreciate your time in reviewing my resume and application. I look forward in working this company and to show my self worth as a hard working individual.
Overview
24
24
years of professional experience
Work History
Business Owner
JC Industrial Services
11.2021 - 12.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Assistant Manager
Regency Mangement Services LLC
09.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Leasing Assistant
BG Personell Staffing
04.2021 - 09.2021
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
CUSTOMER SERVICE
H-E-B
01.2017 - 01.2018
- To narrow down my duties as a customer representative in a short form: bagger
- My main goal as a bagger was to place all items, in a proper way, in bags for customers
PROPERTY MANAGER
EASTSIDE PROPERTIES LLC
01.2015 - 01.2017
- As an on-site manager, I collected all rent payments and made weekly deposits to bank.
- I also filled/sent out all notices that needed to be sent out to specified residents.
- I prepared and attended eviction court when needed.
- As complex was small, I also cleaned out vacant apartments and assign make ready lists for thr maintenance department.
- Also, when a resident needed maintenance to their home, I reported all issues to the maintenance department as well.
SERVICE RECEPTIONIST
ALEGRIA AUTO SALES
01.2008 - 01.2010
- As a service receptionist, I greeted and took care of all customers coming in to the mechanic shop. Meaning, reporting all mechanical issues to the mechanics in full detail. Exact information was put in assigned computer system.
- Basic clerical included filing, ordering/receiving auto parts, making appointments, assigning loaner vehicles if needed and qualified.
- While customers vehicles were in shop, there was constant communication to update customer with all information in detail with mechanical diagnostics. Always available to answer any questions by customer.
OFFICE CLERK
DURACEL AUTO SALES
01.2007 - 01.2008
- Basic clerical work included in answering phones, filing, sending out emails and greeting customers.
- Prepared all title work and transfers at courthouse.
- In touch with various insurance companies to assure/ verify of proper insurance was active.
- When needed, I helped the sales department by greeting interested buyers by providing vehicle information and at times showing them vehicles they were interested in.
SECURITY GUARD
SECURITAS
01.2006 - 01.2007
- Here I was part of a security team for the refineries.
- Duties were as follow: checking in and out all employees, inspections in all 18-wheelers, walk through in all buildings and surroundings.
TITLE CLERK
TEXAS HOBBY AUTO AUCTION
01.2002 - 01.2003
- Basic clerical included greeting and helping all walk in customers; answering phone calls; sending out emails, filing and providing customer service on auction days
- Prepared all title work for all buyers. This included filing them out properly and making sure buyers received them accurately.
TITLE CLERK/ COLLECTION MANAGER
SMART CHOICE AUTO
01.2001 - 01.2002
- Filing out titles properly and Transferring titles at courthouse.
- Made sure payments were coming in on time for all in house financing. Constant verification of all payments. Communication with customers for payments and/or making payment arrangements with customers. Following thru said arrangements when needed.
- In some cases, hiring a repo company was needed to pick up vehicles for non payments.
- Basic clerical included greeting customers; answering phones, sending out emails, filing and helping others where and when needed.
Education
High School -
Pasadena High School
Skills
- Strong learning abilities
- Good communication skills
- Responsible
- Punctual
- Eager to work
- Microsoft Word
- Excel
- Bilingual
- Teamwork accommodating
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Business Owner
JC Industrial Services
11.2021 - 12.2024
Assistant Manager
Regency Mangement Services LLC
09.2021 - 03.2022
Leasing Assistant
BG Personell Staffing
04.2021 - 09.2021
CUSTOMER SERVICE
H-E-B
01.2017 - 01.2018
PROPERTY MANAGER
EASTSIDE PROPERTIES LLC
01.2015 - 01.2017
SERVICE RECEPTIONIST
ALEGRIA AUTO SALES
01.2008 - 01.2010
OFFICE CLERK
DURACEL AUTO SALES
01.2007 - 01.2008
SECURITY GUARD
SECURITAS
01.2006 - 01.2007
TITLE CLERK
TEXAS HOBBY AUTO AUCTION
01.2002 - 01.2003
TITLE CLERK/ COLLECTION MANAGER
SMART CHOICE AUTO
01.2001 - 01.2002
High School -
Pasadena High School
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