Summary
Overview
Work History
Education
Skills
Timeline
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Violeta Valdivia

Elizabeth,NJ

Summary

Dedicated and motivated student with part-time work experience and a solid foundation in core subjects, complemented by a successful track record in sales. Proven ability to drive revenue growth while enhancing customer satisfaction through strong client relationships and effective sales strategies. A collaborative team player thriving in dynamic environments, consistently achieving goals through adaptability and resilience. Exceptional communication, problem-solving, and time management skills contribute to overall success in both academic and professional settings.

Overview

7
7
years of professional experience

Work History

Sales Assoicate/Cashier

Five Below
11.2023 - Current
  • Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
  • Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
  • Maintained visual merchandising standards, organizing displays to attract customer attention and promote sales.
  • Collaborated with team members to achieve sales targets and optimize inventory management practices.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Student Assistant Landscape Architecture

Rutgers, The State University Of New Jersey
09.2022 - 05.2023
  • Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Worked well in team setting, providing support and guidance.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Community Service Volunteer

American Cancer Society Relay For Life
03.2019 - 06.2019
  • Maintained clean facilities to better serve program needs.
  • Assisted organizing local charity events to raise funds for disadvantaged families.
  • Established and maintained relationships with local organizations to coordinate volunteer efforts.
  • Facilitated outreach activities to build community awareness.

Education

Bachelor of Science - Environmental Science

Rutgers, The State University of New Jersey
New Brunswick, NJ
05-2027

High School Diploma -

Alexander Hamilton Preparatory Academy
Elizabeth, NJ
06.2022

Skills

  • Customer service
  • Outgoing personality
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Cash register operation
  • Collaborative and Team-Oriented
  • Strong Work Ethic and Dependable
  • Flexible Work Schedule
  • Student Engagement
  • Merchandise display

Timeline

Sales Assoicate/Cashier

Five Below
11.2023 - Current

Student Assistant Landscape Architecture

Rutgers, The State University Of New Jersey
09.2022 - 05.2023

Community Service Volunteer

American Cancer Society Relay For Life
03.2019 - 06.2019

Bachelor of Science - Environmental Science

Rutgers, The State University of New Jersey

High School Diploma -

Alexander Hamilton Preparatory Academy

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