Violetta Akilova
Rego Park
Summary
Registered Nurse (RN) with nearly 20 years of healthcare experience across radiology, oncology, and outpatient services at NYU. Proven ability to manage complex patient needs with exceptional communication and critical thinking skills. Proficient in Epic (Super User) and patient care coordination in fast-paced medical environments. Solid foundation from international virtual clinical rotations enhances real-world healthcare expertise.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Health Aide
S&A Unified
New York
01.2022 - 08.2025
- Assisted clients with daily living activities and personal hygiene.
- Monitored patient health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered prescribed medications and maintained accurate medication records.
- Coordinated with family members to ensure care plans were followed.
- Maintained a safe, clean environment for clients through regular housekeeping tasks.
- Utilized communication skills to build trusting relationships with clients and families.
- Assisted clients with bathing, dressing, and incontinence care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Radiology / Oncology front desk supervisor
NYU Ambulatory Care Rego Park (ACRP)
Rego Park
04.2015 - 01.2025
- Supervised front desk staff in high volume department, ensuring consistent delivery of compassionate and efficient patient service.
- Coordinated daily workflow, scheduling, and task delegation to maintain smooth clinic operations and minimize patient wait times.
- Scheduled complex imaging: MRI, CT, US, Mammography, Bone Density, Nuclear Stress Tests.
- Registered patients and managed high-volume check-in/check-out processes.
- Epic Super User — supported staff with workflows and troubleshooting.
- Obtained insurance authorizations and verified benefits.
- Coordinated communication across providers, technologists, and nursing staff.
- Trained new staff in scheduling, EMR, and departmental procedures.
- Assisted oncology patients with visit coordination and follow-up support.
Receptionist / Scheduler / Lead Scheduler
NYU ACRP
Rego Park
01.2010 - 01.2015
- Lead scheduler for the Ultrasound department; ensured accurate authorizations and prep instructions.
- Scheduled PT/OT visits and coordinated GI procedures.
- Managed patient check-in/check-out, insurance verification, and high-volume communication.
- Provided patient education on preparation and visit expectations.
- Supported staff by preventing scheduling conflicts and streamlining workflow.
High School Intern
NYU ACRP
Rego Park
01.2006 - 01.2010
- Scanned EOBs and maintained organized medical record systems.
- Prepared charts for providers each day.
- Distributed daily schedules and supported office workflow.
- Trained new interns on administrative processes.
Education
Bachelor of Nursing - BSN
Tashkent Medical Academy
Tashkent, Uzbekistan06.2023
Bachelor of Arts -
Touro College
New York, NY01.2017
Skills
- Patient Care & Communication
- Epic EMR (Super User)
- Diagnostic Imaging Scheduling
- Insurance Authorization & Verification
- Multidisciplinary Coordination
- HIPAA Compliance
- Problem Solving & Prioritization
- Time Management
- Clinical Documentation
- Patient Education
- Team Collaboration & Training
- Proficient in typing skills and software applications
Certification
- Registered Professional Nurse, New York, N06818
- BLS Certification, 7D297171
Languages
- English, Fluent
- Russian, Fluent
- Spanish, Conversational
Timeline
Home Health Aide
S&A Unified
01.2022 - 08.2025
Radiology / Oncology front desk supervisor
NYU Ambulatory Care Rego Park (ACRP)
04.2015 - 01.2025
Receptionist / Scheduler / Lead Scheduler
NYU ACRP
01.2010 - 01.2015
High School Intern
NYU ACRP
01.2006 - 01.2010
Bachelor of Nursing - BSN
Tashkent Medical Academy
Bachelor of Arts -
Touro College