Violetta Garcia
Brighton,CO
Summary
Operations-driven memory care professional with 9+ years of experience supporting and leading dementia care within assisted living and memory care communities. Proven ability to own daily operations, ensure staffing coverage, train, and develop caregivers, and maintain survey-ready compliance for a 30-resident Memory Care neighborhood.
Overview
6
6
years of professional experience
Work History
Lead QMAP/Caegiver
The Grand At Broomfield
Brighton, CO
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Supervised daily activities of residents to ensure safety and well-being.
- Assisted residents with personal care tasks, including bathing and grooming.
- Developed and implemented engaging recreational programs for resident participation.
- Trained new staff on caregiving protocols and resident care standards.
- Maintained cleanliness and organization of caregiving environment for optimal care.
- Supervised staff members in providing quality patient care services as per standards set by the organization.
- Developed and implemented effective strategies for managing challenging behaviors associated with dementia and Alzheimer's disease.
- Provided emotional support to both patients and families during difficult times or transitions in life stages.
- Provided leadership and guidance to Caregivers, ensuring proper care of elderly patients.
- Managed supplies inventory including ordering new items when required or necessary.
- Monitored vital signs, administered medications, and provided personal hygiene assistance to residents.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
QMAP/Caregiver
Balfour Senior Living
Louisville, Colorado
12.2022 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Provided personal care and assistance with daily living activities.
- Maintained a safe and clean environment for clients.
- Monitored clients' health and reported changes to supervisors.
- Administered medications as directed by healthcare professionals.
- Supported bathing, dressing and personal care needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Caregiver/QMAP/Evening Shift Lead
Inglenook at Brighton
Brighton, CO
08.2019 - 08.2023
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Educated families about available resources for home health care services in the local community.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Consulted with client care team to continually update care plans.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Education
High School Diploma -
Innovations & Options
Brighton, CO05-2016
Skills
- Memory care operations
- Staffing coverage
- New hire training
- Alzheimer's and dementia care
- Colorado QMAP regulatory compliance
- Survey readiness, family communication
- Daily living activities assistance
- Multitasking and organization
- Compassion and empathy
- First aid and safety
Languages
Spanish
Professional
References
References available upon request.
Timeline
Lead QMAP/Caegiver
The Grand At Broomfield
09.2024 - Current
QMAP/Caregiver
Balfour Senior Living
12.2022 - 01.2024
Caregiver/QMAP/Evening Shift Lead
Inglenook at Brighton
08.2019 - 08.2023
High School Diploma -
Innovations & Options