Violette Mitchell
Seattle,WA
Summary
Enthusiastic and dependable customer service professional with a strong background in food service, hospitality, and guest relations. Seeking opportunities to build on my experience in fast-paced customer based environments as I prepare for a future career as a flight attendant. Passionate about delivering exceptional service and creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Baker/Server
Cinnaholic
10.2024 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Prepared and baked cinnamon rolls using industrial ovens and kitchen tools; up to 50+ rolls per hour during peak hours
- Maintained product displays and recommended seasonal menu items to customers
- Resolved customer concerns and managed product shortages with professionalism
- Operated POS system and handled cash/credit transactions
- Worked flexible schedule and extra shifts to meet business needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Server
Juma
06.2024 - 09.2025
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Delivered exceptional service in a fast-paced stadium/concession environment
- Accurately processed hundreds of customer orders with speed and precision
- Supported back-of-house operations by preparing and organizing food for front-line service
Seasonal Barista/Cashier
Marriott Hotel
05.2024 - 10.2024
- Independently opened and operated the coffee bar, managing all morning setup responsibilities
- Operated espresso machines, drip coffee systems, and food prep equipment
- Guided travelers with local area directions and answered general inquiries
- Maintained a clean, organized, and welcoming environment for guests
Party Host/Server
PlayDate SEA
09.2023 - 10.2024
- Planned parties according to customer specifications.
- Coordinated party timelines, food service, and customer requests
- Upsold menu items and ensured customer satisfaction during events
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Handled POS transactions and customer feedback with professionalism
Education
Hospitality - Hospitality
Seattle Central Community College
Seattle, WA06-2027
High School Diploma -
Garfield
Seattle, WA06.2025
Skills
- Strong interpersonal & communication skills
- Conflict resolution & complaint handling
- Cash handling & POS systems (Square, Toast, etc)
- Fast-paced multitasking under pressure
- Hospitality & guest service etiquette
- Team support and peer onboarding
- Beginner computer & intermediate email skills
- Scheduling
- Service upselling
- Inbound and outbound calling
Timeline
Baker/Server
Cinnaholic
10.2024 - Current
Cashier/Server
Juma
06.2024 - 09.2025
Seasonal Barista/Cashier
Marriott Hotel
05.2024 - 10.2024
Party Host/Server
PlayDate SEA
09.2023 - 10.2024
Hospitality - Hospitality
Seattle Central Community College
High School Diploma -
Garfield
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