Viorel Frunze
Denver,CO
Summary
Adept at Paintless Dent Repair (PDR) and vehicle component reinstallation, I significantly enhanced repair efficiency and customer satisfaction at Dent Buster. My expertise in diagnosing and executing high-quality repairs, coupled with exceptional teamwork and communication skills, consistently ensured vehicles were restored to their original condition, maintaining structural integrity and factory standards.
Overview
3
3
years of professional experience
Work History
Hail Technician
Elevated Auto Hail Repair
2024.04 - Current
- Expertly repaired hail-damaged vehicles using advanced Paintless Dent Repair (PDR) techniques to restore panels without affecting the original paint.
- Conducted thorough inspections to assess the extent of hail damage, determining the most efficient repair strategies.
- Utilized specialized PDR tools to carefully manipulate and smooth out dents on metal surfaces, ensuring a flawless finish.
- Collaborated with team members to efficiently manage repair timelines and meet customer expectations.
- Consistently adhered to safety and quality standards, ensuring all repairs maintained the vehicle’s structural integrity.
- Delivered exceptional customer service by providing clear communication about repair processes, timeframes, and post-repair care.
Hail Technician
Dent Buster
2022.05 - 2024.04
- Specialized in repairing vehicles damaged by hail using Paintless Dent Repair (PDR) techniques.
- Identified and evaluated hail damage to determine the best approach for repair, preserving the original paint finish.
- Utilized advanced tools to manipulate and restore vehicle panels to their original condition without the need for repainting.
- Worked efficiently to meet deadlines while maintaining high-quality standards for dent removal and bodywork.
- Provided exceptional customer service by explaining the repair process, estimated timeframes, and ensuring client satisfaction throughout the repair.
R&I Technician
Dent Buster
2021.10 - 2022.05
- Performed Removal and Installation (R&I) of vehicle components to facilitate effective hail damage repairs.
- Disassembled and reassembled vehicle parts such as headlights, taillights, mirrors, door panels, and trim to access dented areas for Paintless Dent Repair (PDR).
- Ensured proper alignment and fitment of all reinstalled components, maintaining factory standards and vehicle integrity.
- Worked closely with PDR technicians to streamline repair processes and enhance overall efficiency.
- Maintained meticulous attention to detail, ensuring all vehicle components were securely reinstalled without damage or misalignment.
- Communicated with customers regarding the process and provided updates throughout the repair.
Skills
- Performed **Paintless Dent Repair (PDR)** to remove dents, dings, and creases, restoring vehicles' original appearance without repainting or fillers
- Conducted **Removal and Installation (R&I)** of vehicle components, including interior and exterior parts, to access damaged areas for efficient repair
- Diagnosed, repaired, and replaced vehicle parts, including headlights, taillights, trim, and panels, ensuring all components were correctly reassembled and aligned to factory specifications
- Performed general **mechanical repairs**, such as brake replacements, oil changes, and minor engine diagnostics, ensuring vehicle safety and reliability
- Worked closely with the PDR team to enhance workflow, combining technical and mechanical expertise to optimize repair processes
- Delivered high-quality craftsmanship while meeting repair deadlines, maintaining customer satisfaction through excellent communication and service
Timeline
Hail Technician
Elevated Auto Hail Repair
2024.04 - Current
Hail Technician
Dent Buster
2022.05 - 2024.04
R&I Technician
Dent Buster
2021.10 - 2022.05