Front Desk Receptionist SureStay Plus by Best Western
10.2020 - 04.2024
Collected payments for services and updated accounts to reflect new balances Supported professional appearance of office areas by keeping front desk clean and orderly Served as first point of contact for new visitors Fielded incoming telephone calls to answer questions, direct callers and take messages for staff Greeted, assisted and directed visitors with professional attitude Protected confidential guest and business information Delivered reliable customer service to guests upon arrival Assisted with administrative tasks such as photocopying, scanning, and filing documents Ensured reception area remained clean, organized, and presentable throughout day Answered incoming calls, directed them to appropriate personnel, and took messages Input new transactions and reconciled accounts to keep business finances current Helped guests with individual needs, offering information and assistance with issues Show Description