Vipat Tuvayanonta
Grand Terrace,CA
Summary
Detail-oriented administrative professional with expertise in travel coordination, meeting scheduling, and document management. Committed to enhancing team collaboration and streamlining processes for improved operational efficiency. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
CTDI - Communications Test Design
Rialto, California
06.2025 - Current
- Coordinated travel arrangements for staff, ensuring compliance with budget and scheduling requirements.
- Managed office supplies inventory, facilitating timely replenishment and minimizing shortages.
- Scheduled and coordinated meetings, optimizing participant availability and logistics.
- Developed and maintained a digital database for tracking project documentation, enhancing retrieval speed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Section Head
CTDI - Communications Test Design
Fontana, CA
05.2020 - 05.2025
- Led team initiatives to enhance communication strategies and improve overall service delivery.
- Streamlined workflow processes to increase productivity and reduce operational bottlenecks.
- Conducted performance evaluations to assess staff capabilities and identify development needs.
- Monitored compliance with industry regulations to mitigate risks and maintain quality standards.
- Supervised loading and unloading of materials from incoming trucks.
- Maintained and updated inventory records accurately.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Ensured that all products were packaged correctly before shipment.
- Investigated discrepancies between physical stock counts and computer inventory records.
Laboratory Technician
Construction Testing & Engineering
Riverside, CA
05.2019 - 06.2020
- Conducted quality control tests on construction materials to ensure compliance with industry standards.
- Executed data analysis to identify trends and discrepancies in test results.
- Collaborated with researchers to refine testing methodologies and improve accuracy.
- Managed lab inventory, ensuring timely procurement and organization of supplies.
- Maintained safety compliance by adhering to laboratory protocols and regulations.
- Documented laboratory procedures and results to support ongoing research initiatives.
- Participated in team meetings to discuss project goals and share findings.
Computer Data Entry Operator
Mattel Toy Store Outlet& Disney Character Warehouse
San Bernardino, California
04.2018 - 05.2019
- Entered data into company systems with high attention to detail and accuracy.
- Collaborated with team members to streamline data entry processes.
- Marked and labeled cargo and freight shipments in accordance with regulatory requirements.
- Determined most efficient modes of transportation and prepared transportation documents.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
Surgery Coordinator
Zimmer Biomet
La Verne, California
11.2015 - 04.2018
- Coordinated surgical schedules to optimize resource allocation and minimize patient wait times.
- Managed documentation and record-keeping processes to ensure compliance with regulatory standards.
- Facilitated team communication to enhance collaboration between surgical staff and administrative personnel.
- Monitored quality assurance metrics to uphold patient safety and improve surgical outcomes.
- Assisted in the preparation and maintenance of surgical instruments and supplies for procedures.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
Inbound Stower
Amazon Prime Products
San Bernardino, California
08.2015 - 11.2015
- Sorted incoming products to maintain efficient warehouse organization and streamline order fulfillment.
- Executed quality control procedures to verify accuracy of items received and stored.
- Operated material handling equipment safely and efficiently to move products within the warehouse.
- Collaborated with team members to enhance workflow and improve operational efficiency.
- Maintained clean and organized work areas to ensure safety compliance and optimize productivity.
- Implemented inventory management practices to track stock levels and reduce discrepancies.
- Assisted in training new employees on warehouse processes and safety protocols.
- Supported cross-functional teams in achieving warehouse performance goals through effective communication.
- Participated in safety drills and contributed to a culture of workplace safety.
- Adhered to company policies and procedures to maintain operational standards and quality assurance.
- Adapted to changing priorities and tasks in a fast-paced warehouse environment effectively.
- Identified damaged goods received as part of the shipment process and reported them accordingly.
Customer Care Representative
Time Warner Cable
Ontario, California
01.2008 - 10.2014
- Assisted customers with order processing and account management inquiries.
- Resolved technical issues by coordinating support with engineering teams.
- Documented customer interactions accurately to ensure effective follow-up.
- Maintained product knowledge to provide timely and relevant customer support.
- Collected feedback from customers to improve service delivery and product offerings.
- Collaborated with cross-department teams to streamline customer service processes.
- Monitored service quality to ensure adherence to corporate standards.
- Identified recurring issues and recommended solutions to enhance customer experience.
- Facilitated communication between departments to expedite issue resolution.
- Provided detailed reporting on customer inquiries to management for analysis.
- Implemented best practices to enhance efficiency in customer service operations.
- Conducted follow-ups with customers to ensure satisfaction post-resolution.
- Resolved customer complaints promptly and professionally.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Payroll Clerk
Emplicity
Irvine, California
10.2002 - 05.2005
- Processed payroll for all employees, ensuring timely and accurate payment distribution.
- Assisted in tax calculation and ensured compliance with federal and state regulations.
- Collaborated with HR to resolve payroll-related inquiries and issues.
- Maintained confidentiality of employee payroll information.
- Recorded employee timekeeping data to ensure accurate payroll processing.
- Reviewed timesheets for accuracy and completeness prior to payroll submission.
- Supported benefits administration by processing deductions and adjustments.
- Monitored compliance with labor laws and company policies in payroll practices.
- Communicated payroll policies to employees to enhance understanding and compliance.
Accountant
Staff Pay
Diamond Bar, California
09.1996 - 09.1999
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Monitored cash flows and prepared weekly cash projections.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Monitored balance sheets and income statements to evaluate financial performance.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
Education
Associate of Science - Business Administration
Riverside City College
Riverside, CA06-2007
High School Diploma -
Colton High School
Colton, CA06-1996
Skills
- Travel coordination
- Meeting scheduling
- Document management
- Database maintenance
- Inventory tracking
- Office administration
- Quality assurance
- Process optimization
- Customer support
- Team leadership
- Time management
- Documentation and control
- Operational processes
- Documentation and recordkeeping
- Database organization
- Records management systems
- 10-key proficiency
- Workers' compensation knowledge
- Database entry
- Microsoft Office Suite
- AR/AP
- Strong interpersonal skills
- Documentation and reporting
- Schedule management
- Inventory systems
- Expense reporting
- Clerical support
- Attendance record management
- Budget tracking
- Microsoft outlook
- Data analysis and research
- Data management
References
References available upon request.
Timeline
Administrative Assistant
CTDI - Communications Test Design
06.2025 - Current
Section Head
CTDI - Communications Test Design
05.2020 - 05.2025
Laboratory Technician
Construction Testing & Engineering
05.2019 - 06.2020
Computer Data Entry Operator
Mattel Toy Store Outlet& Disney Character Warehouse
04.2018 - 05.2019
Surgery Coordinator
Zimmer Biomet
11.2015 - 04.2018
Inbound Stower
Amazon Prime Products
08.2015 - 11.2015
Customer Care Representative
Time Warner Cable
01.2008 - 10.2014
Payroll Clerk
Emplicity
10.2002 - 05.2005
Accountant
Staff Pay
09.1996 - 09.1999
Associate of Science - Business Administration
Riverside City College
High School Diploma -
Colton High School