Viper Frye-White
Damascus,MD
Summary
hard worker with background in various office settings and auto shops. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Receptionist
Pr Family Medicine
08.2022 - 07.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Confirmed appointments, communicated with clients and updated client records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Auto Shop Custodian and Helper
Damascus Motors
Damascus, MD
05.2024 - Current
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Receptionist
Damascus High School
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Sales Associate
Cold Blooded Beauties
04.2012 - 05.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Video Creator
Freelance
02.2016 - Current
- Enhanced video quality by utilizing advanced editing techniques and software.
- Increased viewer engagement through the creation of compelling visual content and storytelling.
- Collaborated with team members to develop innovative video concepts for various platforms.
- Expanded audience reach by optimizing videos for search engines and social media platforms.
- Coordinated with clients to ensure their vision was accurately represented in the final product.
- Drove viewer retention rates higher by strategically implementing pacing, transitions, graphics, music selection within videos.
- Increased overall production value by refining lighting setups, audio quality improvements, camera angles, and other technical aspects.
Education
Associate of Applied Science - Automotive Mechanics
Montgomery College
Rockville, MD06.2026
Computer Science And Programming
Damascus High School
Damascus, MD05.2022
Skills
- Soldering Skills
- Positive Attitude and Energetic
- Computer Proficiency
- Hard Working
- Managing money
- Multi-line telephone operation
- Professional Demeanor
- Customer and client relations
- Hand and Power Tools
- Social Media Promotion
- Video Editing
- Automotive Knowledge
Affiliations
- Lions Club - worked to clean our communities by routinely participating in trash cleanup days.
Volunteering Experiences
*Wilson Parrot Foundation: responsible for feeding, cleaning and caring for rescued birds
*Reptile shows and Flea Market Vendor: sold products, managed money, set up displays, built rapport with clients to earn loyal customers, kept records and created reptile educational videos.
Timeline
Auto Shop Custodian and Helper
Damascus Motors
05.2024 - Current
Receptionist
Pr Family Medicine
08.2022 - 07.2023
Receptionist
Damascus High School
08.2021 - 04.2022
Video Creator
Freelance
02.2016 - Current
Sales Associate
Cold Blooded Beauties
04.2012 - 05.2018
Associate of Applied Science - Automotive Mechanics
Montgomery College
Computer Science And Programming
Damascus High School
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