Summary
Overview
Work History
Education
Skills
Timeline
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Vipha Karnngan

Torrance,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

22
22
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Retail Cosmetics Stock - Beauty Merchandiser

Macy’s
Torrance, CA
01.2022 - Current
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Created and enforced detailed organization processes to increase quality and service standards.

Seasonal Cosmetics Stock - Estee Lauder

Macys Department Store
Torrance, CA
11.2021 - Current
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.

Seasonal Associate

Victoria Secret
Torrance, CA
11.2021 - Current
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Worked varied hours, days, nights and weekends as business needs dictate.

Sale Associate

Ross Stores
Torrance, CA
08.2021 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.


Hostess, Server

Thai Dishes Mb
Manhattan Beach, CA
10.2021 - 11.2021
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Hostess

Miyako Hybrid Hotel
Torrance, CA
08.2021 - 09.2021
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Fansea Sushi

Hostess/cashier/server
Manhattan Beach, CA
07.2021 - 08.2021
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
  • Maintained composure and work quality while under stress.



Hostess, Cashier, Server

Ueno Sushi
Torrance, CA
06.2021 - 08.2021
  • Assigning guests to tables they prefer Restaurant Servers are responsible for taking orders and serving food and beverages to guests.
  • Kept detailed payment records throughout shift to complete cash and card payments.

Hostess

Cindi Pub And Restaurant
10.2008 - 08.2013
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.


Hostess, Server

Thai Paradise
02.2008 - 10.2008
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.



Hostess/server

Khun Dang Thai Cusine
North Hollywood, CA
11.2005 - 01.2006
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Assistant Head Public Relation

Rajamangala University of Technology
Bangkok, Thailand
01.2003 - 11.2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Managed and completed paperwork and overall office administration operations.

Clerk/Typist

The Fine Arts Department
Bangkok, Thailand
01.2002 - 01.2003
  • Organized and maintained precise filing records including confidential personnel files.
  • Typed legal briefs, reports, and court petitions using correct legal format and design guidelines for documents.
  • Completed basic calculations and formulas to verify data accuracy prior to entry.

Financial Assistant

Bangkok Ratchasima Hospital
Nakhon Ratchasima, Thailand
01.2001 - 01.2002
  • Revamped organization processes by auditing client checks and cash receipts.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.

Sales Representative

Acer Inc
Nakhon Ratchasima , Thailand
01.1998 - 01.2002
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Data typist

Freelance
Nakhon Ratchasima, Thailand
01.1997 - 01.2001
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Executed data verification to detect errors.


Education

Saint Mary Business Administration College
06.1999 - 05.2004

BBA - Business Administration

Suan Sunandha Rajabhat, Bangkok
Bangkok, Thailand
01.2004 - 01.2005

Skills

Multi-tasking strength

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Timeline

Retail Cosmetics Stock - Beauty Merchandiser

Macy’s
01.2022 - Current

Seasonal Cosmetics Stock - Estee Lauder

Macys Department Store
11.2021 - Current

Seasonal Associate

Victoria Secret
11.2021 - Current

Hostess, Server

Thai Dishes Mb
10.2021 - 11.2021

Sale Associate

Ross Stores
08.2021 - Current

Hostess

Miyako Hybrid Hotel
08.2021 - 09.2021

Fansea Sushi

Hostess/cashier/server
07.2021 - 08.2021

Hostess, Cashier, Server

Ueno Sushi
06.2021 - 08.2021

Hostess

Cindi Pub And Restaurant
10.2008 - 08.2013

Hostess, Server

Thai Paradise
02.2008 - 10.2008

Hostess/server

Khun Dang Thai Cusine
11.2005 - 01.2006

BBA - Business Administration

Suan Sunandha Rajabhat, Bangkok
01.2004 - 01.2005

Assistant Head Public Relation

Rajamangala University of Technology
01.2003 - 11.2005

Clerk/Typist

The Fine Arts Department
01.2002 - 01.2003

Financial Assistant

Bangkok Ratchasima Hospital
01.2001 - 01.2002

Saint Mary Business Administration College
06.1999 - 05.2004

Sales Representative

Acer Inc
01.1998 - 01.2002

Data typist

Freelance
01.1997 - 01.2001
Vipha Karnngan