Vipul Patel
IT Project Manager
Glenview,IL
Summary
Sr. IT PROJECT MANAGER
Accomplished Sr. IT Project Manager with with over 8 years of experience directing Project/Program Management initiatives in Financial, Insurance, Managed Services providers and in a public sector. Proven track record in managing complex IT projects in Agile and Waterfall environment through SDLC focusing on e-Commerce, application development, IT infrastructure upgrade, network refresh, change management, business process improvement and data center migration to cloud (AWS).
Overview
24
24
years of professional experience
Work History
IT Project Manager
William Everett Group
01.2023 - 03.2024
- Estimate, plan, execute, and administer multiple client projects in public and private sector.
- Develop Statement of Work and estimates for new consulting work efforts and
- Aligned resources, manage issues and risks, and coordinate various elements necessary to complete IT projects.
- Manage project team ensuring quality and providing customer support.
- Manage project team by collaborating with Business Analysts, Programmers, Data team, Solution Architects,third-party vendors and customers while ensuring quality and providing customer support.
- Outlined work plans, determined resources,developed timelines, and generated initial budgets as part of project scope determination utilizing MS Project, MS Office including Visio along with Jira and Clarity.
- Developed project management roadmap to define project objectives, timelines and milestones, identifying key issues, approaches and performance metrics
- Consistently achieving goals and meeting deadlines by effectively managing project resources and schedule while managing risks involving internal and external factors.
Sr. IT Project Manager
EMPIST Consulting (MSP)
07.2021 - 09.2022
- Worked on variety of client facing projects focusing on Business Process Improvements, Change Management, Cyber Security, IT infrastructure upgrades, data center migration to cloud(AWS), application and eCommerce implementations.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Negotiated and managed third-party contracts related to project deliverables.
- Manage and coordinate project requirements, collaborated with client to acquire needed information and direction on their projects.
- Developed project plan to fit stakeholders needs and deliver with-in budget per SLA agreement with full accountability for project results.
- Define project roles/responsibilities in close collaboration with client including project scope objectives to ensure cross-functional understanding amongst stakeholders.
- Worked with third-party vendors to procure hardware/license and address client facing related issues.
- Perform project tracking through detailed status reports and time management report.
- Proactively identify potential issues and track project member progress against commitments
- Conduct weekly status update meeting with stakeholders and track via meeting minutes/agenda .
- Utilize previous projects to identify and recommend process improvements, cost savings initiatives and substitution to positively impact future budget/schedule
Technical Project Manager
Server Central Turing Group (MSP)
10.2018 - 06.2020
- Served as technical liaison, supporting development, management, procurement, sales,customer success ,quality assurance and vendor management.
- Managed project teams in both Agile and Waterfall environment, realizing success through SDLC methodologies and exceptional leadership skills.
- Collaborated with sales executives to estimate, develope and review proposals for IT solutions service contracts.
- Managed IT infrastructure/DevlOps/Cloud based projects involving AWS, managed service and application projects.
- Managed complex initiatives client installations, including coordination of new implementation at data center facilities and decommissioning of old hardware.
- Outlined work breakdown structure, determined resources planning, work effort,wrote timelines, and generated initial budgets as part of project scope determination.
- Collaborated with business users, technical teams, database administrators, data center team and IT network resources during the initial discovery meetings, and planning sessions to validate requirements.
- Communicated project plans and progress to key stakeholders and project contributors.
IT Project Manager
DiCarlo Group Consulting
05.2010 - 06.2018
- Lead IT infrastructure upgrade projects for clients by working and coordinating with consultants and developers for secure integration.
- Lead projects from requirements definition through deployment, identifying schedules, scope, budget estimation and project implementation plans that include risk mitigation
- Developed basic project budgets, schedules, work plans, resources requirements, risk assessments, cost estimates, and projections.
- Monitored and managed project costs to ensure the project is completed within budget and ensured project deliverables are acceptable and fulfill the terms of the project contract or specifications.
- Analyze project progress and when necessary, adapt scope, timeline,and cost to ensure that project team adheres to project requirements.
- Establish and maintain relationships with appropriate client stakeholders, providing day-to-day contact on project statsu and changes
- Compiled and distributed project information, project status reports, and project budget expenditures.
- Prepared project dashboard presentations for the management team, and provide variance explanations and root causes for deviations to budget and schedule.
- Recommended strategies to solve key project issues and solutions for best possible project outcomes.
- Report project outcomes and/or risks to the appropriate management channels as needed and escalating issues as necessary based on project work plans.
Sr. Quality Assurance Analyst
JPMorgan Chase
04.2007 - 05.2010
- Analyzed business requirements, technical design and functional requirement documents to create test plan/test strategy for banking applications.
- Contributed QA testing including Black Box, systems, integration, database performance,Functional, Regression, Unit, UAT and Sanity testing of both client-server and web-based applications.
- Guided 15 member onshore/offshore in Developing test cases/scenarios for the application as per the requirements.
- Coordinated QA engagement to provide blueprints for systems development, integration,and deployment strategies that align with best practices.
- Attended QA project meetings and incorporated mitigation strategies for test-related risks.
- Participated in User Stories Review and Walkhrough meetings with Business teams and understand the existing and changing Business Requirements and provide feedback during brainstroming sessions based on previous experience.
- Provided detailed QA estimates and timelines for various testing cycles during each release period-creation of Test Summary report once testing is completed and ensured it is approved for final production deployment.
- Assisted identifying process improvements opportunities and work with the QA team to continuously refine processes and standards.
- Participated in daily scrum meetings where all the testers will address any blockers blocking testing and discuss the status of assigned work.
- Planned and executed the successful running of test cycles in multiple environments including Development, integration, staging and production.
- Used Jenkins, Subversion,Selenium, Quality First Test, and Atlassian JIRA for test automation and bug reporting.
- Validated database testing using SQL queries.
- Participated in UAT planning/execution activities for business participants.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Checked configuration files and logs to uncover root causes of problems.
Quality Assurance Analyst
ABN AMRO Bank/Bank Of America
04.2006 - 08.2007
- Performed Manual testing on multiple, simultaneous, complex projects for financial applications that involve Functional, Performance and Regression testing.
- Participated in project kick-off meetings that involved Application Developers, Business Analysts and other technical resources.
- Review and verify all requirements an design documents for testability/usability and perform automation test feasibility.
- Developed a test plan, test cases, test conditions, test scripts, test execution, and communicate results to the business client.
- Work with project manager to determine accurate timelines and dependencies for testing phase and provide testing estimates to the PM.
- Review and update testing processes, guidelines, templates standards and assist with process improvement inititatives
- Communicate status, issues and risks to project stakeholders.
- Experience working with remote and offshore providers.
- Created and achieved product quality objectives and met product specifications.
- Summarize and provide clients with a final test report, including test results, recommendations and conclusions.
- Coordinate and support and/or advise during UAT.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Used SQL, Test Director and TestBench to assist with completing projects.
- Created successful test scripts to manage automated feature testing,
Quality Assurance Analyst
Allstate Insurance Co
06.2000 - 06.2006
- Responsibilities include Business Requirement Analysis, Functional Requirement Analysis, Overall design, Test Plan development, Test Case generation, and Test script preparation.
- Developed and executed various using Quality Center Quick Test Professional for automated testing individual functionality & Regression testing of the applications after production.
- Participated in kick-off meetings, design review sessions and worked closely with users and developers to ensure prompt resolutions of issues to user satisfaction.
- Involved in writing and execution of test cases and interaction with the development team to report and correct errors for every Version release.
- Logged the defects in Test Director and generated reports to track/analyze the defects.
- Performed functional testing, integration testing, system testing and regression testing.
- Written and executed SQL queries involving multiple tables join.
- Continuous Process / Quality improvement based on Capability Maturity Model (CMM).
- Validated/Verified the test data in the back end manually and through processing reports.
- Successfully managed multiple projects concurrently and work closely with several different teams to meet objectives of a project.
- Assisted in setting up and maintaining a test lab environment for different projects.
- Prepared and maintained documentation to support testing operations.
Education
Bachelor of Science - Computer Information Systems
DePaul University
Chicago, IL06.2000
Skills
- Project Management
- Clarity
- JIRA
- Confluence
- Selenium
- Requirements Analysis
- Root Cause Analysis
- Risk Management
- Data Visualization
- Cybersecurity best practices
- Client Relations
- DevOps principles
- Purchasing and procurement
- Customer care/Relations
- Continuous Process Improvements
- SharePoint
- SmartSheets
- MS Project
- Agile
- Waterfall
- Change Management
Timeline
IT Project Manager
William Everett Group
01.2023 - 03.2024
Sr. IT Project Manager
EMPIST Consulting (MSP)
07.2021 - 09.2022
Technical Project Manager
Server Central Turing Group (MSP)
10.2018 - 06.2020
IT Project Manager
DiCarlo Group Consulting
05.2010 - 06.2018
Sr. Quality Assurance Analyst
JPMorgan Chase
04.2007 - 05.2010
Quality Assurance Analyst
ABN AMRO Bank/Bank Of America
04.2006 - 08.2007
Quality Assurance Analyst
Allstate Insurance Co
06.2000 - 06.2006
Bachelor of Science - Computer Information Systems
DePaul University
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