VIRAL PATEL
Hilliard
Summary
Dependable general worker with extensive experience in diverse environments. Proficient in manual labor and equipment operation, ensuring efficient task completion. Committed to maintaining safety standards and a clean workspace. Ready to enhance team productivity and contribute positively to organizational goals.
Overview
8
8
years of professional experience
Work History
Curbside Pick-up
Meijer
Columbus
08.2025 - 12.2025
- Delivered exceptional customer service through face-to-face interactions, ensuring positive experiences.
- Engaged customers using effective interpersonal skills to promote open communication.
- Resolved customer inquiries and requests, contributing to heightened satisfaction levels.
- Supported colleagues in a collaborative environment, enhancing overall productivity.
Cahier
Costco cha
Champaign
10.2020 - 02.2023
- Provided exceptional customer service by efficiently addressing product inquiries, enhancing customer satisfaction.
- Maintained organized and clean checkout areas and merchandise displays, contributing to a pleasant shopping environment.
- Collaborated with team members to streamline workflow during peak hours, ensuring timely service for customers.
- Processed cash, credit, and debit transactions securely and accurately.
- Trained new cashiers on register operations and effective customer service techniques.
Drive-Thru Cashier
Donkin Donuts
Champaign
03.2018 - 01.2020
- Processed customer orders at drive-thru with accuracy and efficiency.
- Operated cash register, ensuring accurate transactions across multiple payment methods.
- Upsold menu items through engaging interactions with customers.
- Provided friendly service, ensuring timely order delivery at all times.
- Greeted customers, took orders, and provided product information to enhance customer experience.
- Resolved customer inquiries and complaints promptly and professionally.
- Maintained smooth operation of drive-thru window, contributing to faster service delivery.
Education
Associate of Science - Occupational Therapy
Parkland College
Champaign, IL05-2024
M.com - Accounting
Gujarat University
Ahmedabad, India 05-2008
Skills
- Customer service and support
- Cash handling
- Task prioritization
- Multitasking
- Active listening
- Effective communication
- Interpersonal communication
- Problem solving
- Critical thinking
- First aid and CPR
Languages
English
Professional
Gujarati
Full Professional
Hindi
Professional
Timeline
Curbside Pick-up
Meijer
08.2025 - 12.2025
Cahier
Costco cha
10.2020 - 02.2023
Drive-Thru Cashier
Donkin Donuts
03.2018 - 01.2020
Associate of Science - Occupational Therapy
Parkland College
M.com - Accounting
Gujarat University