Virdayja Ball
Warren,OH
Summary
Hardworking, determined, creative, persistent person. My passion for event planning and decorator started off when I was a young child within my parents home with my 4 siblings. I enjoyed putting together the acts, the music, the flyers, the meal, etc so everyone could be prepared for what I had in store. It shifted from me planning events within our home to me planning my first gospel concert at my church home New Freedom Missionary Baptist. I planned all the acts, made the flyers and me and my grandmother passed them out and it turned out wonderful. I've also enjoyed putting together holiday rounded parties for my children and the children in our family and they have always had a splendid time. I absolutely love and enjoy being the event planner and decorator for our family and would absolutely love to participate in this title for our city!
Overview
11
11
years of professional experience
Work History
Janitor
New Freedom Missionary Baptist Church
Warren, Ohio
06.2013 - 07.2024
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
Secretary
South Central Tire
Warren, Ohio
06.2015 - 08.2015
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
Janitor
Lakeview Highschool
Cortland, Ohio
06.2016 - 08.2016
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Engraver
Things Remembered Distribution Center
North Jackson, Ohioq
10.2016 - 01.2017
- Set up and operate engraving machines to cut, carve, or h designs onto materials such as metal, wood, stone, glass, and plastics.
- Develop custom engravings for a variety of items including jewelry and awards.
- Perform routine maintenance on engraving equipment to ensure proper operation.
- Create artwork for engravings using computer-aided design software programs.
- Adjust settings on the machine to control speed, pressure, depth of cuts, and other factors during the engraving process.
- Load appropriate material into the machine and secure it in place prior to starting the job.
- Inspect finished workpieces for quality assurance purposes before releasing them to clients.
Telemarketer
VXI Global Solutions LLC
Youngstown, OH
06.2017 - 12.2017
- Greeted customers in a friendly, professional manner on the phone.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Maintained up-to-date knowledge of company products and services.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
Team Member
Carrier Service Group
Warren, Ohio
06.2018 - 08.2018
Cashier
Joann Fabrics
Niles, Ohio
09.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Dishwasher
WENDYS
12.2022 - 12.2022
- Wash dishes, take orders up front and at window, make sure the seating area and bathroom are tidy
Cashier
Goodwill
Warre, Ohio
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Secretary
Community Volunteer Council
Warren , Ohio
05.2022 - 07.2024
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
Education
Medical assistant
Ross Medical Education Center
Niles, OH03-2019
Associate of Arts - Liberal Arts And General Studies
Youngstown Early College
Youngstown, OH05-2015
Diploma in Culinary Arts and Operations -
Auguste Escoer School of Culinary Arts (Online)
Skills
- Knife Skills
- Mise en Place
- Safety & Sanitation
- Food Safety Knowledge
- Frying
- Sauteing
- Grilling
- Plating
- Adaptable
- Creative
- Communicative
- Dependable
- Leadership
- Multitasking
- Organized
- Problem Solving
- Time Management
- Responsible
- Commitment
- Customer service-focused
- Excellent communication skills
- Customer Service
- Customer Service-Oriented
- Networking and relationship building
- Problem-solving capabilities
- Strong communication abilities
- Design software proficiency
- Design Presentation
- Artwork Selection
- Material Requirements Determination
- Accessories Selection
- Color Scheme Coordination
- Material Cost Estimates
Timeline
Dishwasher
WENDYS
12.2022 - 12.2022
Secretary
Community Volunteer Council
05.2022 - 07.2024
Cashier
Joann Fabrics
09.2019 - 03.2020
Team Member
Carrier Service Group
06.2018 - 08.2018
Telemarketer
VXI Global Solutions LLC
06.2017 - 12.2017
Engraver
Things Remembered Distribution Center
10.2016 - 01.2017
Janitor
Lakeview Highschool
06.2016 - 08.2016
Secretary
South Central Tire
06.2015 - 08.2015
Janitor
New Freedom Missionary Baptist Church
06.2013 - 07.2024
Cashier
Goodwill
Medical assistant
Ross Medical Education Center
Associate of Arts - Liberal Arts And General Studies
Youngstown Early College
Diploma in Culinary Arts and Operations -
Auguste Escoer School of Culinary Arts (Online)
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