Summary
Overview
Work History
Education
Skills
COMMUNICATION
LEADERSHIP
Timeline
Generic

Virgel Robertson

Lufkin

Summary

To work as a HVAC technician with a company that I can learn with other professionals, grow my skill set, and establish a lifelong career at.

Experienced with HVAC systems, tools, and safety protocols. Utilizes problem-solving skills to support efficient maintenance processes. Knowledge of team collaboration and adaptability in various work conditions.

Overview

4
4
years of professional experience

Work History

Commercial HVAC Helper

Ferraras
05.2024 - Current
  • Supported lead technicians with troubleshooting and repair tasks on various commercial HVAC equipment.
  • Maintained tools and equipment in optimal condition, adhering to safety protocols and best practices.
  • Documented service reports accurately, facilitating timely communication of issues and resolutions to supervisors.
  • Contributed to inventory management by tracking supplies and assisting in procurement efforts for the commercial HVAC technician vehicle parts and materials.
  • Minimized downtime with prompt responses to emergency repair calls, ensuring consistent climate control for clients'' facilities.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Filled out detailed work orders for each job completed.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Maintained tools and equipment in good working condition.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Operated variety of power tools and hand tools.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Conducted routine inspections and preventive maintenance to enhance system efficiency and reliability.
  • Collaborated with team members to streamline workflow processes, improving overall operational efficiency.
  • Assisted in maintenance of commercial HVAC systems, ensuring compliance with safety standards.

Student Intern

ANGELINA COLLEGE HVAC CERTIFICATION PROGRAM
09.2023 - 05.2024
  • Completed Level 1 Certificate in HVAC and Refrigeration-Residential in December 2023 at Angelina College and completed Level 1 Certificate in HVAC and Refrigeration-Commercial in May, 2024. Passed and obtained EPA Universal License in March 2024.

Customer Service Specialist

BROOKSHIRE BROTHERS #25
10.2021 - 05.2024
  • I work in all areas of customer service, including training new employees and working with the replenishment team as needed.
  • Resolved customer inquiries and concerns efficiently, ensuring high satisfaction levels.
  • Trained new team members on company protocols and customer service best practices.
  • Delivered exceptional customer service through proactive problem-solving and efficient resolution of issues.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cross-trained and backed up other customer service managers.

Education

Level I HVAC - Residential, Commercial Grade

ANGELINA COLLEGE
07.2025

High School - undefined

HUDSON HIGH SCHOOL
01.2020

Skills

  • RESIDENTIAL AND COMMERCIAL HVAC KNOWLEDGE
  • Professional Customer Service Skills, Adaptable and Teachable Positive Attitude and Strong Work Ethic I have helped with the full installation of a new residential air conditioning system and have successfully completed all class lab requirements in the residential semester and will complete commercial in a few weeks, graduation is May 10th
  • EPA certification
  • Heating systems
  • HVAC controls
  • Refrigeration systems
  • Chiller systems
  • Boiler systems
  • System diagnostics
  • HVAC troubleshooting
  • HVAC and refrigeration systems
  • Adaptable

COMMUNICATION

I communicate professionally and respectfully with all customer service interactions, as a result I am asked to work in many areas of the store. One of the areas I have been asked to work, I work directly with customers providing them with help and I oversee the tasks of other co-workers. I help train new employees and help guide other co-workers in their customer service interactions. I am trusted by my supervisors to work without supervision or direction.

LEADERSHIP

Eagle Scout 2019- In order to achieve rank of Eagle Scout I organized and lead a team of volunteers and other Scouts to complete a restoration project at the Lufkin State Supported Living Center. This project consisted of over 30 volunteers and 10 Scouts and more than 150 volunteer hours. The project helped refurbish a recreation area for more than 200 residents to enjoy for years to come. I completed all ranks of scouting from Cub Scout through Eagle Scout and then earned 4 Palms, which are additional merits beyond the requirements for Eagle Scout rank. I was also elected into the Order of the Arrow, Scouting's National Honor Society.

Timeline

Commercial HVAC Helper

Ferraras
05.2024 - Current

Student Intern

ANGELINA COLLEGE HVAC CERTIFICATION PROGRAM
09.2023 - 05.2024

Customer Service Specialist

BROOKSHIRE BROTHERS #25
10.2021 - 05.2024

High School - undefined

HUDSON HIGH SCHOOL

Level I HVAC - Residential, Commercial Grade

ANGELINA COLLEGE

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