Virgen L
Austin
Summary
Focused office assistant with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Rural Carrier Associate
USPS
12.2018 - Current
- Signed and received mail with signature requirements upon delivery and loading.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Maintained records on customers with mail forwarding and change of address requests.
Office Administrative Assistant
Cuban Health System
01.2001 - 02.2008
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
Education
Certificate of Technical Studies - Technical Accounting
Instituto Politecnico America Labadi
Cuba07-1997
High School Diploma -
Jose Carlos Mariategui
Cuba.06-1996
Skills
- Safe Driving
- Adaptable Routing
- Teamwork and Collaboration
- Customer Service
- Time Management
- Punctuality
- Excellent Communication
- Database entry
- File Organization
- Telephone reception
- Word Processing
- Reception Management
- Scanning and copying
- Hospitality and accommodation
- Computer Skills
- Microsoft Word
- Computer Proficiency
- Office Administration
- Client Relations
- Appointment Scheduling
Timeline
Rural Carrier Associate
USPS
12.2018 - Current
Office Administrative Assistant
Cuban Health System
01.2001 - 02.2008
Certificate of Technical Studies - Technical Accounting
Instituto Politecnico America Labadi
High School Diploma -
Jose Carlos Mariategui
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