Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Virgen Lopez-Navarro

Kissimme,FL

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Bartender/Server/Shift Supervisor

Ford's Garage
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.

Bartender

Hampton Golf
03.2019 - 03.2020
  • Customer satisfaction, make cocktails, take orders, cash handling, run fun.

Server/Cocktail Server/Bartender

Old Chicago
01.2017 - 07.2018

Sever/Trainer/Headwait

Longhorn Steakhouse
12.2016 - 01.2017

Outback Steakhouse
03.2016 - 11.2016

Education

High School Diploma -

Manuela Toro
Caguas, PR
05.2003

Skills

  • Waitress
  • Hostess
  • Restaurant Server
  • Waiter
  • Bartending
  • Serving Experience
  • Food Service
  • Catering
  • Banquet Experience
  • POS
  • ADDITIONAL INFORMATION
  • Customer service and satisfaction, cash handling, expo, some knowledge on bartending, bilingual

Additional Information

  • #readytowork , Willing to relocate: Anywhere, Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Bartender/Server/Shift Supervisor

Ford's Garage
06.2023 - Current

Bartender

Hampton Golf
03.2019 - 03.2020

Server/Cocktail Server/Bartender

Old Chicago
01.2017 - 07.2018

Sever/Trainer/Headwait

Longhorn Steakhouse
12.2016 - 01.2017

Outback Steakhouse
03.2016 - 11.2016

High School Diploma -

Manuela Toro

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Virgen Lopez-Navarro