Virgie Williams
Fuquay-Varina,NC
Summary
Motivated dental hygiene student seeking a front desk position in a dental office. Offering strong interpersonal skills, customer service experience, and a foundational understanding of dental procedures and patient care. Eager to contribute to a welcoming office environment while gaining valuable administrative experience in the dental field.
Overview
7
7
years of professional experience
Work History
Patient Service Associate
Duke Medical Center
Durham, NC
03.2020 - 11.2024
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
VOLUNTEER EXPERIENCE
wake smiles
Raleigh, NC
06.2024 - 07.2024
- Studied work of fully qualified hygienists to learn proper cleaning, examination and treatment techniques.
- Took classroom training into field through supervised patient care experiences.
- Assisted dentists with patient care by preparing and cleaning instruments, setting up trays and providing suction.
Hospital Services Technician
The Blood Connection
Morrisville, NC
02.2018 - 07.2020
- Prepared and administered blood products and prescription solutions through bypass circuitry.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Promoted blood specimen integrity for laboratory testing using the accurate selection of collection tubes and the correct technique.
- Communicated effectively with other healthcare professionals regarding donor collections activities.
Education
Associate of Science - Dental Hygiene
Central Carolina Community College
Sanford, NCSkills
- Scheduling
- Computer proficiency
- Excellent planning, analytical, and organizational skills
- Strong interpersonal and communication skills
- Retains a positive attitude and top-notch customer service skills
- Works efficiently in a rapidly changing environment
Timeline
VOLUNTEER EXPERIENCE
wake smiles
06.2024 - 07.2024
Patient Service Associate
Duke Medical Center
03.2020 - 11.2024
Hospital Services Technician
The Blood Connection
02.2018 - 07.2020
Associate of Science - Dental Hygiene
Central Carolina Community College
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