Virgil Houngbedji
Dallas,TX
Summary
Detail-oriented team player with strong administrative, relationship-building and problem-solving abilities. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking employee enthusiastic about learning the finance field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
3
3
years of professional experience
Work History
Uber Driver-Partner
Uber Technologies Inc.
Dallas, TX
01.2022 - Current
- Maintained 4.9 star customer satisfaction on 3000+ trips
- Consistently earned top-tier incentives by reaching performance targets
- Earned 1.5x median hourly fare by optimizing driving time and location
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Dairy Section Associate
Walmart
Albany, NY
03.2020 - 01.2022
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Answered customers' inquiries or concerns by maintaining friendly and excellent communication skills, and request a manager if necessary
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Education
Bachelor Of Business Administration - Finance
University of North Texas
Denton, TX05.2024
Associate of Science - Business Administration
Hudson Valley Community College
Troy, NY05.2022
Skills
- Verbal and Written Communication
- Customer Service
- Time Management
- Business Management
- Product Launching
- Customer Experience
- Staff Retention
- Outreach Initiatives
- Community Organization
- Manage Operations
- Content Workflow
- Mathematical Calculation and Reasoning
- Improve Performance
- Performance Monitoring and Evaluation
- Operational Efficiency
- Quality Assurance
- Cost and Budget Analysis
- Risk Analysis
- Client Relationship Management
- Regulatory Compliance
- Financial Instrument
- Strategic Planning
- Write Reports
- Strategic and Financial Planning
- Problem Monitoring
- Document Verification
- Customer Discussions
- Key Performance Metrics
- Word Processing
- Research
- Investigation
- Meeting Support
- Microsoft Access
- Outreach Management
- User Feedback
- Customer Inquiries
- Building Brands
- Member Education
- Engaging Communications
- Great Communication Skills
- Compassionate Care
- Public Outreach
- Social Media Updating
- Attention to Detail
- Analytical and Critical Thinking
- MS Office
- Written Communication
- Self-Motivated
- Teamwork and Collaboration
- Organization and Time Management
- Excellent Communication
- Flexible and Adaptable
- Microsoft Excel
- Complex Problem Resolution
- Microsoft Office
- Team Collaboration
- Multitasking Abilities
- Planning and Coordination
- Teambuilding
- Dependable and Responsible
- Interpersonal Communication
Accomplishments
- Achieved rapid and consolidated growth on multiples E-commerce stores by actively listening to customers and creating products as a solution to those needs.
- Grew a YouTube channel from 0 to 50k subscribers in less than 2 months by finding what viewers wanted to watch and effectively creating those type of videos then iterating based on feedback received
- Collaborated with team of 15 people in the development and growth of multiple E-commerce stores.
- Supervised team of 15 staff members.
Languages
French
Native or Bilingual
Spanish
Elementary
Timeline
Uber Driver-Partner
Uber Technologies Inc.
01.2022 - Current
Dairy Section Associate
Walmart
03.2020 - 01.2022
Bachelor Of Business Administration - Finance
University of North Texas
Associate of Science - Business Administration
Hudson Valley Community College
Similar Profiles
Thomas EvertsThomas Everts
UberEats Delivery Driver at Uber Technologies Inc.UberEats Delivery Driver at Uber Technologies Inc.
Brent BillieBrent Billie
Service Quality Specialist at Uber Technologies Inc.Service Quality Specialist at Uber Technologies Inc.
DAVID MACSUARAYDAVID MACSUARAY
Uber Partner at Uber Technologies Inc.Uber Partner at Uber Technologies Inc.
Josué David MatteiJosué David Mattei
Uber Partner at Uber Technologies Inc.Uber Partner at Uber Technologies Inc.
Charmagne N. GelseyCharmagne N. Gelsey
Payroll Conversion Consultant at EmpowerPayroll Conversion Consultant at Empower