Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Virgil Powell

Peoria,IL

Summary

Hello, my name is Virgil, and I am a Dynamic and results-driven professional with extensive experience in customer service at Target. Proven ability in cash handling and inventory management, complemented by strong communication and problem-solving skills, and recognized for enhancing guest relations and training new team members, consistently delivering exceptional service and fostering a positive team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Target
Peoria, USA
08.2024 - Current
  • Guest service
  • Drive up
  • Helping around the store and the quest around me. If I am unfamiliar with a question, I point out the pursuit to a team lead (manager), or ask the team lead if they know anything.
  • Assisted Guests in locating products throughout the store.
  • Collaborated with team members to restock shelves and display merchandise.
  • Supported inventory management by unloading deliveries and organizing stockroom.
  • Trained new employees on store policies and customer service standards.
  • Participated in team meetings to discuss store goals and operational improvements.
  • Operated cash registers to process payments from customers.

Table aid

CWTC
Peoria, USA
08.2024 - 09.2024
  • I would help count parts and give work to other workers. Make sure there aren't any wrong or missing parts from CAT.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Counter Person

Landmark Lanes
Peoria, Illinois
11.2022 - 11.2023
  • Assisted customers with lane reservations and shoe rentals.
  • Operated cash register and processed transactions accurately.
  • Maintained the cleanliness and organization of the bowling area and equipment.
  • Provided exceptional customer service to enhance guest experience.
  • Resolved customer inquiries and complaints in a professional manner.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions, and orders.
  • Assisted customers in selecting menu items.
  • Balanced cash drawers at the end of each shift.
  • Offered information regarding sale promotions and new products.
  • Delivered top-quality customer service while managing multiple tasks.

Education

High school diploma -

Limestone Community High School
Bartonville, IL
05.2023

Some College (No Degree) - Kinesiology

Illinois Central College
Peoria, IL

Bachelor of Science - Kinesiology

Lincoln University
Jefferson City, MO

Skills

  • Communication skills
  • phone etiquette
  • Cash handling
  • Sales
  • Customer service
  • Basic math
  • Inventory management
  • Team collaboration
  • Sales processing
  • Guest relations
  • Problem solving
  • Conflict resolution
  • Time management
  • Task prioritization
  • Visual merchandising
  • POS systems
  • Money handling
  • Flexible schedule
  • Positive attitude
  • Plate presentation
  • Hospitality and accommodation

Certification

Driver's License

Languages

English
Professional

References

References available upon request.

Timeline

Team Member

Target
08.2024 - Current

Table aid

CWTC
08.2024 - 09.2024

Counter Person

Landmark Lanes
11.2022 - 11.2023

High school diploma -

Limestone Community High School

Some College (No Degree) - Kinesiology

Illinois Central College

Bachelor of Science - Kinesiology

Lincoln University

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Virgil Powell