Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
27
27
years of professional experience
Work History
Substance Abuse Counselor
McAlister Institute
Lemon Grove, California
05.2023 - Current
Facilitated individual and group counseling sessions for clients with substance abuse issues.
Developed and implemented personalized treatment plans for diverse client needs.
Conducted assessments to evaluate clients' substance use and mental health conditions.
Monitored client progress through regular follow-up sessions and documentation.
Provided crisis intervention support to clients in immediate distress or danger.
Maintained accurate records in compliance with legal and ethical standards in counseling.
Attended professional development workshops related to substance abuse counseling.
Ensured that all clinical documentation met state regulations and standards of practice.
Assessed clients to determine individual needs and developed treatment plans accordingly.
Sales Associate
Mossy Auto Exchange
San Diego, California
12.2021 - 03.2023
Assisted customers in selecting vehicles based on preferences and needs.
Maintained knowledge of vehicle features and promotions to inform buyers.
Processed customer transactions efficiently and accurately at the point of sale.
Collaborated with team members to ensure a positive shopping experience.
Organized vehicle displays to enhance showroom presentation for customers.
Responded to customer inquiries promptly and professionally via phone and email.
Participated in training sessions to develop product knowledge and sales techniques.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Built and maintained relationships with peers and upper management to drive team success.
Sales Consultant
Carl Burger Dodge and Jeep
La Mesa, CA
02.2020 - 04.2020
Greeted customers at arrival to build positive relationships and discuss vehicles.
Responded to inquiries from potential customers via email and telephone.
Showcased vehicle features and took customers on test drives in local area.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Adhered to standards of quality and service and industry regulations.
Field Technician
Joshua’s Pest Control, 6867 Nancy
San Diego, CA
03.2019 - 11.2019
Application of chemical solutions, gases and
Powders to eliminate pests; setting mechanical.
Removing dead rodents.
Setting mechanical traps.
Sales and Leasing Consultant/ Product Specialist, •Finance and Leasing Consultant
Alfa Romeo and FIAT of San Diego, 5135 Convoy St
San Diego, CA
10.2017 - 01.2019
Sales and Customer Service.
Detail and delivery of sold vehicles.
Internet Sales.
Vehicle inspection on Trade in.
Sales and Leasing Consultant/ Product Specialist, •Finance and Leasing Consultant
Toyota San Diego, 5910, RD
San Diego, CA
06.2016 - 10.2017
Sales and Customer service.
Detail and delivery of sold vehicles.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Responded to inquiries from potential customers via email and telephone.
Showcased vehicle features and took customers on test drives in local area.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Networked with remote dealers to source vehicles for customers.
Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Service •Register Clerk
Smart and Final, 2815 Santa Rosa, Stocking
04.2013 - 01.2014
Shipping and Recieving.
Nightcrew.
Register.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Store Manager
Journeys Shoes
Fairfield, CA
03.2010 - 12.2010
Oversee daily operations of establishment.
Supervision of full staff, recruiting & staff training.
Inventory upkeep, shipping & receiving product.
Managed schedules and payroll.
Overseeing of visual updates as well as promotional changes.
Ensuring company finances on daily basis.
Customer Service
Pitney Bowes
Richmond, CA
03.2010 - 12.2010
Mail sorting.
Package delivery.
Admin.
Data entry.
Assisted with organization and cleaning to maintain tidy store appearance.
Operated mail processing equipment and manually sorted mail.
Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Obtained signatures from recipients to release registered and special delivery parcels.
Assistant Manager
Footlocker/ Footaction
Hayward, CA
09.2006 - 12.2009
Assisting in all day to day operations to achieve target productivity.
Sales & profitability.
Initiative of full responsibility when superior management not present.
Assist superior management in employee on boarding and off boarding.
Managed employee’s schedules.
Warehouse Assistant
Kragen Auto Parts, 1617 Merchant Cr
National City, CA
07.2005 - 08.2006
Loading & unloading merchandise from & to the trucks.
Sorting, scanning of inventory.
Administrative filing of inventory documentation.
General performance of warehouse maintenance.
Window installation technician
Brothers Home Improvement, 6152
San Diego, CA
05.2004 - 06.2005
Coordination of storage & plan of distribution with vinyl window product.
Secure of shipping & receiving.
Residential installations of vinyl retrofit windows.
Aviation Maintenance Administrator
United States Navy, Rate
, AZ
02.1999 - 03.2004
Organization of operating libraries of technical publications, reports & all related maintenance data.
Issuing aircraft inspections & all work orders.
Performing clerical administrative duties.
Preparing weekly reports & correspondence.
Performance of computer database & system analysis utilizing Microsoft word & Excel programs.
Maintaining engine logbooks & associated aircraft records.
Education
Mount Miguel High School
Some College (No Degree) - Medical Assistant/XRay Tech
Kaplan College
Skills
Data transmissions systems
Professional communication
Workplace safety
Materials management
Inventory oversight
Knowledge of industry best practices
Worksite preparation
Taking precise measurements
Following safety practices
Timeline
Substance Abuse Counselor
McAlister Institute
05.2023 - Current
Sales Associate
Mossy Auto Exchange
12.2021 - 03.2023
Sales Consultant
Carl Burger Dodge and Jeep
02.2020 - 04.2020
Field Technician
Joshua’s Pest Control, 6867 Nancy
03.2019 - 11.2019
Sales and Leasing Consultant/ Product Specialist, •Finance and Leasing Consultant
Alfa Romeo and FIAT of San Diego, 5135 Convoy St
10.2017 - 01.2019
Sales and Leasing Consultant/ Product Specialist, •Finance and Leasing Consultant
Toyota San Diego, 5910, RD
06.2016 - 10.2017
Service •Register Clerk
Smart and Final, 2815 Santa Rosa, Stocking
04.2013 - 01.2014
Store Manager
Journeys Shoes
03.2010 - 12.2010
Customer Service
Pitney Bowes
03.2010 - 12.2010
Assistant Manager
Footlocker/ Footaction
09.2006 - 12.2009
Warehouse Assistant
Kragen Auto Parts, 1617 Merchant Cr
07.2005 - 08.2006
Window installation technician
Brothers Home Improvement, 6152
05.2004 - 06.2005
Aviation Maintenance Administrator
United States Navy, Rate
02.1999 - 03.2004
Mount Miguel High School
Some College (No Degree) - Medical Assistant/XRay Tech