Virgil (Madyson) Farmer
Cuyahoga Falls,Ohio
Summary
Hardworking and driven sales management professional equipped to handle paperwork and customer relations. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to organization and task completion.
Overview
4
4
years of professional experience
Work History
Sales Manager
Bath and Body Works
08.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence .
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented systems and procedures to increase sales.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized and stored product in efficient and appealing ways.
- Handled money in customer exchanges and regular bank deposits.
Sales Associate
Metropolis Popcorn
08.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Arts - Psychology
Kent State University
Kent, OH12-2028
High School Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05-2023
Skills
- Staff training and management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Strategic planning
- Rapport and relationship building
- Analytical problem solver
- Performance management
- Shipment operations
- Project management
- Managerial operations
- Organization
Accomplishments
- Effectively lead sales team to meet company goals.
- Established thorough and efficient organization in storefront and storage situations.
Timeline
Sales Manager
Bath and Body Works
08.2023 - Current
Sales Associate
Metropolis Popcorn
08.2021 - 08.2023
Bachelor of Arts - Psychology
Kent State University
High School Diploma -
Cuyahoga Falls High School
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