Dedicated sales associate with a strong focus on customer service and team collaboration. Efficiently manages multiple priorities while providing mentorship to new team members, fostering a positive and productive work environment.
Overview
24
24
years of professional experience
Work History
sale associate
Crochet nanas Creations
Pomona, California
03.2021 - Current
Used product knowledge to suggest items to match client needs.
Completed transactions in an efficient manner while providing excellent customer service.
Greeted customers upon entering the store and provided assistance.
Packer Associate
Walmart Online Distribution Center
10.2018 - 01.2021
Assemble and package over 1000 purchased items per 12-hour shifts.
Perform daily quality inspection of product goods received and report damaged items.
Tracked products and consolidated ecommerce orders to ensure accurate fulfillment.
Proved successful working within tight deadlines and a fast-paced environment.
Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Replenishment Associate
Sears
01.2018 - 10.2020
Utilized hand scanners and computer tracking systems to accurately update merchandise locations for improved inventory management.
Restocked inventory on shelves and displays to maintain product availability. to shelves, racks, bins and displays.
Selected and prepared items for shipment to ensure accurate order fulfillment. order items.
Created attractive and eye-catching displays and end caps to promote new and promotional merchandise. to customers.
Performed section resets to match new planograms.
Added price tags, adjusted signage and built cardboard kits.
Handled cash register operations and customer transactions to process payments.
Greeted customers and directed to requested products.
Ensured clean and organized work areas to support productivity and adhere to safety standards.
Lead Sales Associate
Kmart, Sears Holding
01.2003 - 01.2017
Trained and mentored new sales associates, enhancing their performance and integration into the team.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Handled cash register operations and customer transactions to process payments.
Processed and stocked merchandise to ensure store standards and availability for customers.
Performed inventory control procedures to manage stock.
Maintained store visual standards by setting up window and interior displays and organizing planograms.