Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Ayala

Ocala,FL

Summary

I have been in Customer Service for approximately 5 years and have found the fast pace and socially interactive environment to be very fulfilling and exciting. I love talking to new, and familiar, faces on a daily basis. I have always enjoyed building friendships with guests, to where my section in the restaurant becomes their request.

Upon my search for a new endeavor to better fit my Mom lifestyle, I feel that the banking industry would be perfect for the skills I have acquired with my serving experiences. I am more than anxious to branch out and put my hard work into a more promising future.

Overview

11
11
years of professional experience

Work History

Server

Piesanos Stone Fired Pizza
09.2020 - 07.2023
  • Greeted and sat guests upon entry.
  • Took orders, managed bills, expedited food, served food and drinks to guests.
  • Bussed, cleaned, and reset table.
  • Answered customers' questions, recommended items and accommodated to special requests.
  • Always on high alert for what my guests might need during their dining experience.

Server

Oakwood Smokehouse
01.2018 - 01.2020
  • Greeted and sat guests upon entry.
  • Took orders, managed bills, expedited food, served food and drinks to guests.
  • Bussed, cleaned, and reset table.
  • Answered customers' questions, recommended items and accommodated to special requests.
  • Always on high alert for what my guests might need during their dining experience.

Production Manager

Southern Touch Growers, Inc.
08.2012 - 05.2023
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Estimated labor requirements to support anticipated workload.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Oversee employees that they are diligently working.

Education

High School Diploma -

Mt. Dora High School
Mt. Dora, FL
05.2007

Skills

  • Ability to focus on numerous tasks at one time
  • Efficient in taking payments by cash, or card
  • High tolerance for stressful situations
  • Take pride in my customer service skills
  • Excellent in communication and understanding needs
  • Respond quickly when unexpected situations occur

Timeline

Server

Piesanos Stone Fired Pizza
09.2020 - 07.2023

Server

Oakwood Smokehouse
01.2018 - 01.2020

Production Manager

Southern Touch Growers, Inc.
08.2012 - 05.2023

High School Diploma -

Mt. Dora High School
Virginia Ayala