Viriginia Bandy
Birmingham,AL
Summary
Commercial professional with extensive experience in managing commercial accounts and delivering tailored solutions to clients. Known for effective team collaboration and achieving significant results. Reliable and adaptable, possesses strong negotiation and strategic planning skills valued by employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Commercial Account Manager
Magic City Pest Control
02.2024 - Current
- Prepared customer presentations and demonstrations of products to solicit new business.
- Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
- Processed daily mail, email and phone calls from customers and producers to generate new business.
- Analyzed client needs to identify coverage solutions and produced policy and quotes.
- Negotiated rates on over 250 accounts for yearly renewals and increases
- Identified cross-selling opportunities within existing accounts by staying current on additional product offerings available from the company.
- Conducted regular account reviews with clients to assess their current needs, discuss potential concerns, and identify opportunities for additional business.
- Conducted thorough market research to identify potential new clients and expand the company''s customer base.
- Implemented effective sales strategies to consistently achieve and exceed sales targets.
- Managed a diverse portfolio of commercial accounts, ensuring timely delivery services.
- Negotiated prices, terms of sales and service agreements.
STAFFING MANAGER
Randstad
07.2023 - Current
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Teamed with partners to close deals for sales development.
- Researched and identified possible new accounts for sales development.
- Negotiated contracts skillfully, ensuring mutually beneficial terms for both the company and clients.
SALES DEVELOPMENT REPRESENTEE
Motion Industries
07.2022 - 07.2023
- Contract implementation
- Continuously expanded product knowledge through ongoing training sessions and self-directed learning initiatives, maintaining expert status in a dynamic market landscape.
- Made a minimum of 60 calls per day
- Increased sales revenue by identifying and pursuing new business opportunities.
- Leveraged CRM tools to manage leads, track progress, and optimize sales efforts for improved results.
- Managed a diverse portfolio of clients across various industries, adapting sales approach based on unique requirements of each sector.
- Proactively identified upselling opportunities within existing accounts, leading to increased revenue per client.
ACCOUNT EXECUTIVE
Carolina Construction Staffing
02.2022 - 07.2022
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Collaborated with cross-functional teams
ACCOUNT SPECIALIST
Momentum Telecom
07.2021 - 02.2022
- Adapted to various CRM systems: Salesforce, BroadSoft, Logisense, RPX
- Regularly completed various Excel projects
- Calculated Early Termination Fees and corrected any billing errors
- Completed routine and complex account updates to resolve problems.
- Set up new customer accounts and updated existing profiles with latest information.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Developed customized financial solutions for clients, addressing their unique needs and concerns.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
- Reconciled customer accounts and identified discrepancies for further investigation.
- Enhanced revenue growth, identifying upsell and cross-sell opportunities within existing client base.
- Tailored communication strategies to match client preferences, enhancing engagement and information clarity.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Stayed current on company offerings and industry trends.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
Bachelor of Science - Industrial Distribution Medical Equipment Concentration
University of Alabama at Birmingham
Birmingham, AL11.2024
Skills
- Microsoft Office Suite
- Product knowledge
- Solution selling
- Inventory Management
- Attentive
- Strategic Thinking
- Customer Retention
- Client acquisition
- Client relationship building
- Sales negotiations
- Multitasking
- Team collaboration
Certification
Certified Nursing Assistant, 2018
Timeline
Commercial Account Manager
Magic City Pest Control
02.2024 - Current
STAFFING MANAGER
Randstad
07.2023 - Current
SALES DEVELOPMENT REPRESENTEE
Motion Industries
07.2022 - 07.2023
ACCOUNT EXECUTIVE
Carolina Construction Staffing
02.2022 - 07.2022
ACCOUNT SPECIALIST
Momentum Telecom
07.2021 - 02.2022
Certified Nursing Assistant, 2018
Bachelor of Science - Industrial Distribution Medical Equipment Concentration
University of Alabama at Birmingham
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